« previous next »
Pages: [1]

Author Topic: iCam 2.8 quitting constantly 10.9.5 OS  (Read 4160 times)

artwindows

  • Newbie
  • *
  • Posts: 24
    • View Profile
iCam 2.8 quitting constantly 10.9.5 OS
« on: May 02, 2015, 08:50:30 AM »
 Basically, I always had it on for years and worked great.. now I go away and when I look it up, it has quit..  I go home to my iMac and it's not open anymore..  Everyday.    Ever since 2.8 I believe..
Should I send crash log here?   It's very long..  thanks..
Logged

Stefan

  • Administrator
  • Hero Member
  • *****
  • Posts: 2358
    • View Profile
Re: iCam 2.8 quitting constantly 10.9.5 OS
« Reply #1 on: May 02, 2015, 11:08:10 AM »
Are you connecting to multiple IP cameras from the iCamSource?

It appears to be an issue with higher CPU usage on some Macs with multiple IP cameras with the 64-bit 2.8 version than with the 32-bit 2.7.2.2 version: http://skjm.com/forum/index.php?topic=6365.msg19228#msg19228
Logged

artwindows

  • Newbie
  • *
  • Posts: 24
    • View Profile
Re: iCam 2.8 quitting constantly 10.9.5 OS
« Reply #2 on: May 02, 2015, 12:06:33 PM »
Ok.. So what is the answer to it for now?  Yes, I have 4 camera's going.  1 iMac, a Macbook, 1 Cysco and a Foscam.
Will there be a fix to it? 
I can send you the crash report...  Do I send it here? 
Logged

Stefan

  • Administrator
  • Hero Member
  • *****
  • Posts: 2358
    • View Profile
Re: iCam 2.8 quitting constantly 10.9.5 OS
« Reply #3 on: May 02, 2015, 01:33:26 PM »
Are you running two cameras per computer, one webcam and one IP camera? If you open the Applications > Utilites > Activity Monitor on your Macs, what is the % CPU usage of the iCamSource?

If you have crash reports then you can email them to support@skjm.com

If you could reference this forum topic in your email, that would be helpful as well. Thanks!
Logged

artwindows

  • Newbie
  • *
  • Posts: 24
    • View Profile
Re: iCam 2.8 quitting constantly 10.9.5 OS
« Reply #4 on: May 02, 2015, 02:05:00 PM »
Actually, currently I'm just using my iMac Dec 2012v..  I have 2 IP cameras and the iMac camera itself. Sometimes, I turn on the macbook and I pick up the 4th camera off the macbook.  I haven't even been using that though.. it's not on and not part of the problem.  So, I have 1 iMac and 2 ip camera's with that. Total 3 camera's.

I sent info in email..  crash report and activity monitor.  thanks..Rick
Logged

Stefan

  • Administrator
  • Hero Member
  • *****
  • Posts: 2358
    • View Profile
Re: iCam 2.8 quitting constantly 10.9.5 OS
« Reply #5 on: May 02, 2015, 04:23:09 PM »
Thank you for your email.

21% CPU usage (from your Activity Monitor screenshot) is seemingly completely normal, so it may not be a CPU usage issue. After the iCamSource has been running for a few minutes, what is the memory usage of the process? (Under the Memory tab in the Activity Monitor.)

Thank you for your help in tracking this down!
Logged

Stefan

  • Administrator
  • Hero Member
  • *****
  • Posts: 2358
    • View Profile
Re: iCam 2.8 quitting constantly 10.9.5 OS
« Reply #6 on: May 02, 2015, 06:30:56 PM »
We have a new version of the iCamSource (2.8.0.1) to try: http://skjm.com/forum/index.php?topic=6365.msg19236#msg19236
Logged

artwindows

  • Newbie
  • *
  • Posts: 24
    • View Profile
Re: iCam 2.8 quitting constantly 10.9.5 OS
« Reply #7 on: May 03, 2015, 10:32:07 AM »
I think that fixed it! Had it on all night and all morning so far and working fine!
I donated 4.99 for your help
I'll keep you posted but really happy it's fixed.
;) thx again!

Rick
Logged

Stefan

  • Administrator
  • Hero Member
  • *****
  • Posts: 2358
    • View Profile
Re: iCam 2.8 quitting constantly 10.9.5 OS
« Reply #8 on: May 03, 2015, 11:04:14 AM »
Great news, and thank you very much!  8)

We will likely roll this fix into a 2.8.1 official release this week if there are no other reported issues.

Thanks again!  ;D
Logged
Pages: [1]
« previous next »