"Cannot Connect To iCam Broker Server" on EDGE or 3G - Fix coming in iCam 1.0.2

[Jay]

GillNick - The port forwarding information, including the ports, is in the forum post I linked to before.  http://skjm.com/forum/index.php?topic=182.msg644#msg644

If you have any questions about the information in that post, please let me know.

[GillNick]

Thx  Will do my tests   
You ll have my report about ( and event.questions )
waiting for some connections changes
it will take about a week
so till then

[GillNick]

IT WORKS  !!!!!
It was not the question of port in the router. I tested that but could not connect.
I can connect now even in Edge arias.
I just have better upload now !!! The only factor that changed after what I connect easyly every where.

I am happy about that !!!!

[Jay]

I'm glad it's working for you!

[GillNick]

I was glad and happy  but I have again : Source Connection Error !!!!!!

Same here in edge as well in Paris in 3G, or even WI-FI point in the town    : One or more of the iCam Broker Server retourned by the Icam Server could not be connected to !!!!!

It begions to be sad and LOL !!!!!!

[Jay]

I'm sorry to hear that.

I looked back through the previous posts.  Before you were getting Broker Connection Error messages, but now you're getting a Source Connection error, is that correct?  If so, please email your computer's IP address (from whatismyip.com) to support@skjm.com.  I'll reply to you here on the forum, because I remember you weren't receiving my emails before. 

[Jay]

GillNick - I sent an email to you a few hours ago.  If you didn't get it, please let me know.

[GillNick]

No i did not. Strange . Not easy receiving iCam !   
Even e mails. lol

[alanowl]

i'm getting the same "broker connection error" msg. can you tell me how you solve it? i'm connecting icam thru icam web. icamsource was set on my house on another city. i try to connect to icam when i go to my wife's house at another city thru her house wi-fe network. any solution?

[Jay]

GillNick -  Yeah, you didn't receive my emails before, so I figured you wouldn't this time either.  Do you have another email address available?  If so, could you please email it to suppport@skjm.com?  I'd rather not post IP address and login information on the forum.

[Jay]

alanowl is getting technical support for this issue through email.  If there is any new information about this issue from the emails, I'll post it in this thread.

[gpvirzi]

Hello,

I have sent an email to the support email about this same problem:
Source Connection Error
One or more of the icamSources returned by the iCam Broker Server could not be connected to.

It happens only on Edge, not on WiFi.
If I press repeatedly the Refresh button on the iCam App I can usually get it to work after a while, but usually not all 3 cams.

I tried launching the Weather or the Stocks app before staring iCam but that does not seem to work.

[Jay]

gpvirzi is getting technical support for this issue through email.  If there is any new information about this issue from the emails, I'll post it in this thread.

[gpvirzi]

Update:

My issue was solved after Port Forwarding.

Thanks Jay!.

[RedSunflower]

Success!!!!!!!

Wee!!!!!  After communicating with Jay and Stefan (thank you, thank you, thank you) I just got bold and decided to read through some of the "fixes".  I did this one and it works!!!!  If you're courageous...go for it.
http://skjm.com/forum/index.php?topic=182.msg644#msg644
My iPhone and iCam on an iMac are now communicating.

Now, I want to get another camera to add to the mix.