Possible AT&T 3G Changes Coming for iOS Devices Running iCam?

[Kressley]

Got the router port forwarding set up and now can connect with my firewall off.  Thanks.

Need to figure out the zonealarm firewall next, because I can't connect when it's running.



Edit....Have the firewall setup and all is working again.

Thanks for the help.!!!

[SKJM Support]

So, you've got things all set up including your firewall?

[Kressley]

Yes everything is working great again...Thanks for your help.

[SKJM Support]

Great! I'm glad you got it working.

If you have any other issues or questions, please let us know.

[specksmom]

198 in Minnesota

 I get the source connection error on 3g but can connect via wifi. Running newest version on windows xp and DLink 524 router.

I've already emailed support so hopefully can get this issue resolved.

It doesn't shock me that AT&T would be the network with the issues, or that they are telling their customers why icam isn't working on their networks. IMO they really are awful...

[ICAMBONE]

198
Jasper Indiana

[artistofideas]

re: AT&T 3G problem - Ipad 2 / Palm Springs CA area
(Cellular Data Number on Ipad2: 760 ... ....)
(Webcam Icamsource computer ip  98.149 ... ...)
(Icam connection login name: artistofideas)

Note: Icam works on home WIFI ... and on public wifi across town at Starbucks.

But Icam gets "broker" error on AT&T 3G (even with 5 full bars of signal strength)

?

[SKJM Support]

The most common reason for the Broker Connection Error is a poor wireless connection. If you see the error consistently when you have a strong wireless signal, the network you're connected to may be blocking UDP traffic. We can get more information if you send your external IP address of the computer running iCamSource to support@skjm.com. To get that, go to http://whatismyipaddress.com in your computer's web browser and let us know what it says your computer's IP address is.

[artistofideas]

Thanks. I've sent IP to support email.
(Since it won't connect even with 5-bar 3G signal strength there must be an AT&T issue.)

[yourmap]

I'm having similar problems.
3G on ATT Ipad - does not work, source connection error, broker server
3G on Verizon Android - Works
WIFI anywhere - Works

ATT IP starts with 198 in So. Cal.
198.228.212.142

[artistofideas]

UPDATE: Ipad2 ATT 3G

ICam on Ipad2 WAS working with (external) wifi hot spots  (but not via AT&T 3G) ...

... UNTIL I downloaded that (old) SKJM registry adjustment program
and attempted to muck about with the router port forwarding.

NOW: Home wifi still works, but will no longer connect at wifi hotspots. ("broker")

Oh well. This is what happens when morons muck about. :-)

[SKJM Support]

I'm having similar problems.
3G on ATT Ipad - does not work, source connection error, broker server
3G on Verizon Android - Works
WIFI anywhere - Works

ATT IP starts with 198 in So. Cal.
198.228.212.142

Have you tried checking the Auto-Config Router checkbox in the iCamSource before clicking the Start button? If that doesn't work, please let us know what status message appears next to the Auto-Config Router checkbox when you run iCamSource with that option enabled.

[SKJM Support]

UPDATE: Ipad2 ATT 3G

ICam on Ipad2 WAS working with (external) wifi hot spots  (but not via AT&T 3G) ...

... UNTIL I downloaded that (old) SKJM registry adjustment program
and attempted to muck about with the router port forwarding.

NOW: Home wifi still works, but will no longer connect at wifi hotspots. ("broker")

Oh well. This is what happens when morons muck about. :-)

If you already have port forwarding configured on your router, I would like to try and confirm that your port forwarding is functioning as we expect it to. If you visit this link in your computer's web browser: http://portchecker.net/udp.php?p=12001

... it will open a webpage that contains a Java Applet in it (similar to iCamWeb) that will be able to listen on port 12000 for a UDP packet to be sent from a server on the Internet to your computer.

If your port forwarding is functioning correctly then you should see a message saying that the port is "open." If it is not functioning correctly, it should say that it is blocked.

Also, please send a screenshot of your router's port forwarding configuration to support@skjm.com so we can verify the settings. Please reference this post and your username.

[yourmap]

I'm having similar problems.
3G on ATT Ipad - does not work, source connection error, broker server
3G on Verizon Android - Works
WIFI anywhere - Works

ATT IP starts with 198 in So. Cal.
198.228.212.142

Have you tried checking the Auto-Config Router checkbox in the iCamSource before clicking the Start button? If that doesn't work, please let us know what status message appears next to the Auto-Config Router checkbox when you run iCamSource with that option enabled.

I tried the Auto-Config router - status message is: UPnP Success 12006-> 12006 (click for info)

Still having problems with AT&T 3G using iPad (does not connect)  - Verizon 3G and all WIFI seems to work, as does iCamWeb.

[rkivz]

I Have Had This Same Exact Problem Twice Over The Last Year And A Half Of Using iCam And Both Times It Ended Up Being AT&T's Problem. The Most Recent Was Just Last Week. After Following All The Excellent Troubleshooting That SKJM Provides On This Forum But Still Having The Problem, I Called AT&T And Hung On The Line Until I Got Someone. After Explaining That It Sounded Like A Tower Issue To Me, They'd Do A Little Troubleshooting And Then Finally Say, Yes, It Looks Like An Issue With The Service And It Will Be Resolved In The Next 24 Hours. Both Times The Problem Had Corrected Itself By The End Of The Day And I Was Again Able To Stream My Cameras On 3G. If You've Followed All The Troubleshooting On This Page And Still Can't Get 3G To Work, My Advice Is To Give It A Couple More Days And Then Give AT&T A Call.