iCam Pro Help
Getting Started  |  Motion & Sound Detection  |  iCam Pro Cloud  |  Advanced Settings  |  Proxy Support  |  Troubleshooting
« Back to Support

iCam Pro Cloud
[ Using iCamSource Pro for Mac or Windows | Using iCamSource Pro Mobile for iOS ]

iCam Pro Cloud is a service that automatically backs up iCamSource Pro events to the cloud as soon as they are recorded. Event backups can then be easily viewed from iCam Pro or downloaded directly from the web if the iCamSource Pro ever goes offline or the computer is stolen.

Unlike other online security camera solutions, there is no per-camera fee to use the iCam Pro Cloud service. All of your cameras use the same online storage space to store all of your cameras' recorded events. The more storage you have, the more events you can store, with the older events being automatically deleted to make room for the new ones.

Getting Started

To get started, you will first need to create an iCam Pro Cloud account. To do so, tap the cloud icon along the right side of the live camera thumbnail view in iCam Pro to open the iCam Pro Cloud Sign In screen. Next, tap the Create Account button to switch to the Create Account screen:

Enter your email address and choose a password to create your account. You will then receive a verification email in order to verify your email address and activate your account. Once your email address has been verified, you will be able to sign in from the iCam Pro Cloud Sign In screen. Once you are signed in, you will be presented with the Cloud Account screen showing the email address that you are logged in with, as well as your current storage amount, which will initially be 0 GB. Tap the Cloud Store tab to choose a Cloud Storage subscription level from the available options.

In order to backup recorded iCamSource Pro events to the iCam Pro Cloud, you will need to choose a storage amount for your cameras. The more cameras you have, or the longer you want to store your events before they are automatically deleted to make room for new ones, the more storage you will need. If you are unsure which level to choose, you can always change your subscription to either increase or decrease your storage amount at any time.

The currently available Cloud Storage subscription level options are:

Cloud Storage Price (Monthly)
5 GB
~12 Hours of Recorded Video Events
22 GB
~2 Days of Recorded Video Events
60 GB
~1 Week of Recorded Video Events

Once you have purchased a Cloud Storage subscription, the updated amount will be shown in the Cloud Account tab:

Now that you have created an iCam Pro Cloud account and signed up for a Cloud Storage subscription, you are ready to configure the iCamSource Pro to upload events when they are recorded.

iCamSource Pro Cloud Settings

Before starting the iCamSource Pro, select the Cloud tab, and check the Enable iCam Pro Cloud Event Uploads checkbox to allow you to enter your iCam Pro Cloud email address and password:

Now, whenever the iCamSource Pro records an event, it will automatically be uploaded to the cloud. You can further customize how the iCamSource Pro uploads events to iCam Pro Cloud using a combination of the following options, which are all enabled by default: Viewing Uploaded Cloud Events

Event Videos and Images uploaded to iCam Pro Cloud can be viewed from both the web at https://cloud.skjm.com/icampro/ and from within the iCam Pro app itself by tapping the Cameras button in the top-right corner of the Cloud Account screen.

Uploaded Cloud Events are grouped together by camera, similar to Apple Watch Alerts:

Tapping a camera will load its list of events. If an event contains a video, its length (in time) and size (in bytes) will be displayed beneath the name of the event. If the event contains images, the number of images available will also be displayed beneath the name of the event:

Tapping an event that contains a video will load the event in the Event Player, similar to playing recorded events directly from the iCamSource Pro:

Tapping an event that contains only images (or tapping the button in the top-right corner of the Event Player when an event contains both a video and images) will load the collection of thumbnail images for the event:

Tapping a thumbnail image will load the full-sized image, allowing you to view and optionally share it.

Locking Events

When enough events have been uploaded to your iCam Pro Cloud account that it reaches its storage limit, the older events are deleted to make room for the new ones. This works well in most cases, but if there is ever a specific event that you would like to keep backed up indefinitely, you can lock that event to prevent it from being automatically deleted.

To lock an event, swipe it to the right to reveal the lock button ...

... and simply tap the lock button to lock it:

© 2018 SKJM, LLC   -  Terms of Service   -  Privacy Policy