iCam Help

iCam Cloud

iCam Cloud is a service that automatically backs up iCamSource motion events to the cloud as soon as they are recorded. Motion event backups can then be easily viewed from iCam or accessed directly from the web if the iCamSource ever goes offline or the computer is stolen.

Unlike other online security camera solutions, there is no per-camera fee to use the iCam Cloud service. All of your cameras use the same online storage space to store all of your cameras' recorded motion events. The more storage you have, the more events you can store, with the older events being automatically deleted to make room for the new ones.

Getting Started

To get started, you will first need to create an iCam Cloud account. To do so, tap the cloud icon Cloud Icon along the left side of the live camera thumbnail view in iCam to open the iCam Cloud Features screen. Next, tap Get Started and then Create Account to access the Create Account screen:

iCam Cloud Create Account Screen

Enter your email address and choose a password to create your account. You will then receive a verification email in order to verify your email address and activate your account. Once your email address has been verified, you will be able to sign in from the iCam Cloud Sign In screen. Once you are signed in, you will be presented with the Cloud Account screen showing the email address that you are logged in with, as well as your current storage amount, which will initially be 0 GB. Tap the Cloud Store tab to choose a Cloud Storage subscription level from the available options.

In order to backup recorded iCamSource motion events to the iCam Cloud, you will need to choose a storage amount for your cameras. The more cameras you have, or the longer you want to store your events before they are automatically deleted to make room for new ones, the more storage you will need. If you are unsure which level to choose, you can always change your subscription to either increase or decrease your storage amount at any time.

The currently available Cloud Storage subscription level options are:

Cloud Storage Price (Monthly)

5 GB

~18 Hours of Recorded Events
US$4.99

22 GB

~3 Days of Recorded Events
US$19.99

60 GB

~9 Days of Recorded Events
US$49.99

Once you have purchased a Cloud Storage subscription, the updated amount will be shown in the Cloud Account tab:

iCam Cloud Subscription Screen

Now that you have created an iCam Cloud account and signed up for a Cloud Storage subscription, you are ready to configure the iCamSource to upload motion events when they are recorded.

iCamSource Cloud Settings

Before starting the iCamSource, select the Cloud tab, and check the Enable iCam Cloud Event Uploads checkbox to allow you to enter your iCam Cloud email address and password:

iCamSource Cloud Preferences

Now, whenever the iCamSource records a motion event, it will automatically be uploaded to the cloud.

Viewing Uploaded Cloud Motion Events

Motion events uploaded to iCam Cloud can be viewed from both the web at https://cloud.skjm.com/icam/ and from within the iCam app itself by tapping the Cameras button in the top-right corner of the Cloud Account screen.

Uploaded Cloud Motion Events are grouped together by camera, similar to Apple Watch Alerts: List of iCam Cloud Cameras

Tapping a camera will load its list of motion events. For each event in the list, the number of event images will be displayed beneath the name of the event:

List of iCam Cloud Camera Events

Tapping an event will load the event in the Event Player, similar to playing recorded events directly from the iCamSource:

iCam Cloud Event Player

Tapping the Dial Pad Icon button in the top-right corner of the Event Player will load the collection of thumbnail images for the event:

iCam Cloud Event Image Thumbnails

Tapping a thumbnail image will load that image in the Event Player.

Locking Events

When enough motion events have been uploaded to your iCam Cloud account that it reaches its storage limit, the older events are deleted to make room for the new ones. This works well in most cases, but if there is ever a specific event that you would like to keep backed up indefinitely, you can lock that event to prevent it from being automatically deleted.

To lock an event, swipe it to the right to reveal the lock button ...

iCam Cloud Event Locking

... and simply tap the lock button to lock it:

iCam Cloud Event Locked