Orientation changing by itself

[security guy]

I have found an issue with iCam Source Pro. My iPhone 6 is fixed in landscape orientation and all is running well. But after a period of time (sometimes hours, sometimes days) the picture switches to portrait mode even though the phone has not been touched. This obviously causes issues with detection areas etc.

The camera is mounted high and angled down slightly (around 20 degrees)

Simply rotating the phone to portrait orientation and back to landscape will fix it temporarily but it will re-occur.

Any suggestions on how to prevent this?

[Stefan]

It sounds like an odd issue with iOS, perhaps if a notification or alert arrives, it may cause the system to change orientation internally, and the app is responding to that change.

I am assuming that turning on the device's orientation lock does not fix the issue?

We may to add a setting in the app to ignore the device orientation with some sort of override.