No sources found

[shelma1]

Why am I getting this message on my iPhone? I can see the video from my webcam on my Mac, I'm using the same username and password on iCam on my Mac and on my iPhone, but the iPhone doesn't find any sources.

[Stefan]

No Sources Found

There are two potential causes for this error:

1) The login and password on the iCamSource and iCam do not match. (Please note that they are both case sensitive.)
2) The iCamSource on your computer is unable to communicate with the iCam Broker Server.

If you have made sure that your computer's firewall software is "allowing" the iCamSource to communicate with the Internet, then the next step is to go to http://whatismyipaddress.com/ from your computer and e-mail support@skjm.com what is says your computer's external IP address is so that we can further troubleshoot the problem.