MacBook Pro iCamSource Pro tries to connect but quits

[bostonhome]

When I click on the desktop iCamSource pro icon, it opens up only for a second or two then the iCamSource box closes and disappears. I can see that it is connected to the camera when the box is open. I cannot access the iCamSource from another device using iCam Pro. I tried clicking on the update iCam button but the program just shut down.

I contacted xfinity to make sure I have the proper ports open and they insist that I do. When I try to open iCamSource it now only opens for 1-2 seconds then closes immediately. I can see myself in the box when it is open so I know it is using the macbook camera. The little camera shutter icon at the top of the macbook disappears when iCam closes. I have tried to quickly click on it to reach the preferences but cannot.

Please guide me on what steps to take to correct this.

[nigels0]

I found that if you delete the files that icam uses to store the recorded events, that generally fixes it.

[bostonhome]

Thank you that worked. How often do you have to remove the files? I was not even half full of the storage 1.0gig setting.

[nigels0]

Not often.  It's not a problem of size, just if one gets corrupted, then the app has problems starting.