Author Topic: can't view from another wifi  (Read 2139 times)

kenpilotman

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can't view from another wifi
« on: March 01, 2015, 09:24:03 AM »
i checked the auto configure router and get a UPnP may not be enabled. please help.

SKJM Support

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Re: can't view from another wifi
« Reply #1 on: March 04, 2015, 02:44:01 AM »
It appears the auto-configuration logic isn’t working for some reason. What is the BrandModel of your router? If your router supports UPNP or NAT-PMP, you may need to enable it in order for the auto-configuration logic to work.

If your router doesn’t support UPnP or NAT-PMP, the only thing left to try is to manually configure your router for port forwarding. There’s more information about using port forwarding with iCamSource here: http://skjm.com/forum/index.php?topic=402.0

If you have any problems with the instructions on that page, please send me the Brand/Model of your router so I can find port forwarding instructions for your particular router.