From
http://skjm.com/forum/index.php?topic=174.0 ...
Source Connection ErrorUsers may see this error message when they are attempting to connect from a network other than the one their iCamSource is running on. (An example of this is when they are connecting via 3G/EDGE as opposed to the same network via WiFi.)
The cause is usually that one or both of their networks use a more complex form of port translation, making it one of the few cases where iCam doesn't "just work" out of the box. The solution involves forwarding ports in their router to the computer running the iCamSource.
To confirm that this is indeed the solution, simply go to
http://whatismyipaddress.com/ from your computer and e-mail support@skjm.com what is says your computer's external IP address is. If port forwarding will fix the problem, we will send you instructions on what to do next. If you are unfamiliar with forwarding ports in your router, also include the make and model of your router in your e-mail, and we can attempt to find the manual online and walk you through it.