Author Topic: iCam on Mac not showing iCam icon in menu bar  (Read 1881 times)

evilone

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iCam on Mac not showing iCam icon in menu bar
« on: January 28, 2012, 10:08:04 AM »
I am at wits end!
I replaced the apps on my iPhone 4 and the password and user names were all wiped out. I forgot this information and can not even get to the iCamSource page on my Mac computer to change anything. 

skjm told me to go to the iCam icon in the menubar but there is NO icon there.

Writing to skjm is not getting me anywhere. 

They told me to remove the application from my computer and reinstall it and then create a new user name and password BUT once installed again, the application just starts running again.

When I go to "Finder" and look at the available applications and other folders/files related to the iCam stuff nothing I click on gets me to a page to do anything with the iCamSource controls.

Explanations should be for stuff I actually SEE on my computer.  Not some other verbiage I don't understand.

I would really appreciate any help anyone can give me.  I really like
this application and would like to continue using it.

Thanks in advance!

Stefan

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Re: iCam on Mac not showing iCam icon in menu bar
« Reply #1 on: January 29, 2012, 10:37:32 AM »
If, when you launch the iCamSource application, you are unable to see the iCam Preferences window to change your login and password but you do see your webcam status light turn on, then you have likely checked the Auto Start checkbox in the iCamSource so that when the application starts the iCamSource Preferences window is hidden and the only way to access the application would be to click on the icon in the menu bar.

(You can always reset all of your iCamSource settings by deleting the com.skjm.icamsource.plist file in your ~/Library/Preferences folder to reset the iCamSource settings as mentioned in my other post: http://skjm.com/forum/index.php?topic=582.msg12900#msg12900)

If you cannot see the icon in the menu bar when the iCamSource is running then you may have a "full" menu bar with a lot of other icons and items in it at a low screen resolution that are moving the iCamSource icon out of view. If you could take a screenshot of your screen when the iCamSource is running and send it to support@skjm.com we can see if that may be the issue: http://guides.macrumors.com/Taking_Screenshots_in_Mac_OS_X

The other possibility (if you do not see the icon in the menu bar and you do not see your webcam status light turn on) is that the iCamSource is not actually running. Another way to check if the iCamSource is actually running is to look for the iCamSource in the Applications > Utilities > Activity Monitor application. If it is in the list, then it is running. If it's not running, then you shouldn't see the icon in the menu bar.