Author Topic: Cannot find my Ip camera after Mac update  (Read 2015 times)

Auka

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Cannot find my Ip camera after Mac update
« on: December 21, 2011, 05:17:21 PM »
Hello All

I need your help with my icam source

I have a mac on 10.7

All worked fine and today, i just did an update of itunes and safari

After that, I restart my computer and impossible to start my Ip camera

I receive this error message in Icam source


A very strange thing, if I try to reach the IP of my camera via firefox, it doesn't work

If I try with Icam on a PC with vista, it's working perfect. also with firefox on my PC . But not on the mac

can you help me

thx

ps: sorry for misstakes in english but it's not my mothertongue

OUAnthony

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Re: Cannot find my Ip camera after Mac update
« Reply #1 on: December 21, 2011, 11:13:54 PM »
It sounds like your Mac updates might have changed a firewall setting or something. Try temporarily disabling your firewall and see if you can access it then. Also make sure that you're actually connected to your network...able to browse the Internet, etc.

Auka

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Re: Cannot find my Ip camera after Mac update
« Reply #2 on: December 23, 2011, 09:52:16 AM »
I just check and the firewall is well desactivated

I don't understand :( On my PC, working fine. not on the Mac :(

SKJM Support

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Re: Cannot find my Ip camera after Mac update
« Reply #3 on: December 29, 2011, 10:45:20 PM »
Are you using the exact same URL on the PC and the Mac?

Also, are both the PC and the Mac connected to the same router?