Version 2.4.2

[Merlin]

I upgraded to Version 2.4.2 from 2.4.1.  I wasn't having any issues before, but now I am getting a Runtime error. The error says Specifically;

Microsoft C++ Runtime Library

Runtime Error!

Program C:\Program Files\iCamSource\iCamSource.exe

The application has requested the Runtime to terminate in an
unusual way.

Please contact the application's support team for more information.

This happens everytime.  I have restarted the computer several times and I am running Microsoft Vista. 

Please help....

Merlin

[SKJM Support]

It's possible that the registry key has somehow gotten into a bad state.

Please download and run (double-click) this file: http://skjm.com/icam/CleaniCamKey.reg

That will erase the current iCamSource settings in your registry. You will need to re-enter all of your settings, but hopefully the problem will be resolved if it's due to a problem in the registry.

[Merlin]

I actually saw you had posted that for another person and tried that already.  I am still getting the same error.

Merlin

[Merlin]

Okay I've uninstalled iCamSource, reinstalled it and tried once again to run the registry link provided.  It shows the picture of the USB camera for just a second and then crashes with the exact same message.

PLEASE HELP, no camera....
Merlin

[Stefan]

You could try uninstalling 2.4.2, cleaning your registry settings (using the CleaniCamKey.reg file), deleting the C:\Program Files\iCamSource folder, and then downloading and re-installing 2.4.1 to see if you still have crashing issues: http://skjm.com/icam/iCamSetup2.4.1.exe

[Merlin]

I uninstalled 2.4.2, ran the registry key and installed 2.4.1......When I run the program it crashes and it says at the top of iCamSource 2.4.2.  What am I doing wrong?

 

[Merlin]

okay I finally got it to work....I had to do these things in this order

delete iCamSource file under C:/programs files/iCamSource

uninstall C++ and it's updates

uninstall iCamSource

cleaned registry with your program

Reinstall 2.4.1 and it works.

I even went back and tried these steps and installing 2.4.2 and it did not work.

[SKJM Support]

How many cameras are you running and what is the Brand/Model of each?

[Merlin]

I use a total of 4 wireless and 3 USB.  Three of the wireless cameras are the Cisco Linksys Wirelese N WVC80N.  The other wireless camera is the Airlink 100 AICN1777W.  The USB cameras I use are varied; 1 X-Box camera, 1 Gigaware (I believe it is the 25157) and a HP WebCam 2100.

Merlin

[SKJM Support]

The code differences between 2.4.1 and 2.4.2 should only effect USB cameras. You can try to isolate which camera is causing the problem by running iCamSource with only one USB camera to see if it crashes. Then try that same test two more times with each of the other USB cameras. If it crashes with one of the cameras, but not the other two, that might indicate that the camera's drivers have a problem with the new code.

[Merlin]

So far it appears to be the X-Box camera.  Disappointing since it had worked so well for all the other versions.

Merlin

[Merlin]

On a brighter note everything worked through the night without crashing.  I am back on-line.  Love the product!  I guess this gives me an excuse to go by the Logitech QuickCam Orbit MP or AF.  What is the difference between the two that you recommend?

Merlin

[SKJM Support]

We should have a test version available for you to try tomorrow.

[Merlin]

Today I went out and got the Logitech QuickCam Orbit AF.  I hooked it up and went through all the updates including one for windows.  I received the errors again....

Microsoft Visual C++ Runtime Library

Runtime Error!
Program C:\ProgramFiles\iCamSource\iCamSource.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

I had disconnected the x-box camera previously and all the wireless cameras had been working great without any crashes.  It's just when I plug in a USB camera that it seems to crash.  I've tried 4 different USB cameras and they all crash.

I cleaned the registry again reset up just the new Orbit camera and it crashed.

I am using an older computer to run iCamSource, but it has served me well with all other versions.  It is a Dell Atholon(tm) 64 x2 Dual Core Processor 4400+ 2.30 ghz 2.00 GB of RAM and a 32 bit Operating System.

[Merlin]

I also reinstalled 2.4.1 again with no issues to the USB cameras....

Merlin