Author Topic: Please help with setup  (Read 2079 times)

imlabecs

  • Newbie
  • *
  • Posts: 2
    • View Profile
Please help with setup
« on: August 16, 2017, 01:31:37 PM »
I have installed the Windows app and the iPhone app (PRO) . PC shows Connected to server and I can see the preview. Phone app shows 'no sources found". Double, triple checked login and password. No dice. Can someone help, please? I need to get this running today or find an alternative (which would suck because I already paid for this)

Stefan

  • Administrator
  • Hero Member
  • *****
  • Posts: 2358
    • View Profile
Re: Please help with setup
« Reply #1 on: August 16, 2017, 07:01:42 PM »
The issue is that you are attempting to connect to the iCamSource Pro using the non-pro iCam on your mobile device.

iCam connects to the iCamSource, and iCam Pro connects to the iCamSource Pro. The pro and non-pro apps are incompatible with one another.

Since you are connecting with iCam, you are going to want to download the non-pro iCamSource to your computer from http://skjm.com/icam/support.php instead.