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Author Topic: Source Connection Error  (Read 2358 times)

GJR

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Source Connection Error
« on: August 07, 2009, 07:11:09 AM »
iCam runs for up to a few hours at a time and then I receive the source connection error. I am using v1.3.2 with port forwarding. To get iCam running again, I stop the iCam source and start it again but if I am away and can't access the computer, this makes reconnecting impossible. Is there anything I can do to stabilise the connection?
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Jay

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Re: Source Connection Error
« Reply #1 on: August 07, 2009, 01:49:27 PM »
That's pretty strange.  Usually Source Connection errors show up right away, not after a few hours.

Please go to http://whatismyipaddress.com/ from your computer running the iCamSource and get your computer's external IP address.  Please email the IP address to support@skjm.com, then I can attempt to look it up in the Broker Server logs and further troubleshoot the problem.
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