New update broke my security camera

[Homeyd1973]

So I used icam source on my pc and Mac for years. The pc version was buggy and could not rely on it, the Mac version never had any issues. I dumped my pc and use my Mac for security camera.  I was hesitant to update today, but decided to do it.  The new icam source and icam app have new buttons, none of which are explained and it works as long as I don't mess with anything.  I run icam source, I open app and see myself and son moving no poblem as soon as I hit a button to turn on notifications whether it be global or single camera, the icam source still shows us moving but my icam app freezes and I get an error no icam sources found.  I close down icam app reopen it and same thing,  icam source is still running, still showing movement but the app can no longer communicate or show sources.  Something about that switch screw up the discovery of my icam source.  Even though nothing else has changed.

I close down icam source, re open it and the app works. As soon as i try and change notifications freezes up again.  I use my iPhone all the time to check on my house when we're away. I've been able to use icam without any issues on my iPhone and Mac for years without issues.  I don't like new update.  I can no longer rely on it. I want old icam source and old iPhone app back.   How do I do that, or when will this be fixed.  I almost donated to you and thank goodness I didn't.  You broke my security.

Help.

[Stefan]

So I used icam source on my pc and Mac for years. The pc version was buggy and could not rely on it, the Mac version never had any issues. I dumped my pc and use my Mac for security camera.  I was hesitant to update today, but decided to do it.  The new icam source and icam app have new buttons, none of which are explained and it works as long as I don't mess with anything.  I run icam source, I open app and see myself and son moving no poblem as soon as I hit a button to turn on notifications whether it be global or single camera, the icam source still shows us moving but my icam app freezes and I get an error no icam sources found.  I close down icam app reopen it and same thing,  icam source is still running, still showing movement but the app can no longer communicate or show sources.  Something about that switch screw up the discovery of my icam source.  Even though nothing else has changed.

I close down icam source, re open it and the app works. As soon as i try and change notifications freezes up again.  I use my iPhone all the time to check on my house when we're away. I've been able to use icam without any issues on my iPhone and Mac for years without issues.  I don't like new update.  I can no longer rely on it. I want old icam source and old iPhone app back.   How do I do that, or when will this be fixed.  I almost donated to you and thank goodness I didn't.  You broke my security.

Help.

What model of iPhone (iPhone 3G, 3GS, 4, etc.) do you have, and what version of iOS is it running?

We are tracking down an issue with the changing of motion detection settings from older i-Devices (iPhone 3G, original iPhone) running iOS 4.2.1 or earlier. We are working on a fix and will submit it to Apple as soon as possible.

[Homeyd1973]

I have iPad 2 iOS 5.  iPhone 4 iOS 5.  Both icam source and iPhone/ iPad apps never eer had issues with previous version.  I need this work I've come to rely on it.  Can I downgrade my apps and go back to Mac icam 2.3 or whatever it was?

[Stefan]

I have iPad 2 iOS 5.  iPhone 4 iOS 5.  Both icam source and iPhone/ iPad apps never eer had issues with previous version.  I need this work I've come to rely on it.  Can I downgrade my apps and go back to Mac icam 2.3 or whatever it was?

Yes, you can download the previous version of the iCamSource from the website: http://skjm.com/icam/support.php

The last BETA version is not linked to, but can still be downloaded here: http://skjm.com/icam/iCamSource2.3.4.3.dmg

If you have a Time Machine configured on your Mac then it likely has a copy of the previous version of iCam. It would be found in the Music > iTunes > Mobile Applications folder in your home folder. This blog post has the steps to follow to revert to the older version where you delete it from your device and then re-sync the old version using iTunes: http://reviews.cnet.com/8301-19512_7-10345683-233.html

[Homeyd1973]

Ok downgraded both. And everything working fine again. As info tried to downgrade just the app and use source 2.4, but things still froze. Sorry new update is buggy, loved the new stuff, but I need this to work.  Thanks for replying.  Hope u fix things soon. Would love the new update, but can't afford to risk traveling with it as is.

[Stefan]

Ok downgraded both. And everything working fine again. As info tried to downgrade just the app and use source 2.4, but things still froze. Sorry new update is buggy, loved the new stuff, but I need this to work.  Thanks for replying.  Hope u fix things soon. Would love the new update, but can't afford to risk traveling with it as is.

Glad that you are up and running again. We are currently trying to fix the issue, and will be submitting a new update as soon as we can.