Author Topic: Apple Remote Desktop shuts off iCam Source  (Read 2261 times)

setharp

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Apple Remote Desktop shuts off iCam Source
« on: June 09, 2010, 10:11:37 AM »
I'm looking at the live video on my iPhone and connect my home computer to the source computer via ARD, Apple Remote Desktop and when the remote computer's screen appears on my home computer there is no iCam Source icon in the menu of the source computer. I then get the Source Connection Error on my iPhone and Connection Closed and there is no more viewing from the camera.

Jay

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Re: Apple Remote Desktop shuts off iCam Source
« Reply #1 on: June 09, 2010, 10:01:43 PM »
It sounds like iCamSource might be crashing.  If iCamSource is crashing, there should be crash logs.

The crash logs would be in:

/Users/<Your Username>/Library/Logs/CrashReporter/iCamSource_<date_time>.crash.log

or in:

/Library/Logs/CrashReporter/iCamSource_<date_time>.crash.log

if you have Mac OS 10.6.3, I think they moved the crash logs to  /Library/Logs/DiagnosticReports  or  /Users/<Your Username>/Library/Logs/DiagnosticReports

If you find crash logs, please email the most recent one to support@skjm.com.  Please refer to this forum thread in your email.