VPN connected windows does not work

[tonyz]

Here is my setup:
Windows 10, PrivateInternetAccess VPN installed with UDP and auto port.
Icamsource says connected to server.
Android icam pro app paid for says can't find sources with logins.
UPNP enabled on modem.
No error messages on pc.
port checker says port not open on 12000 and 13000 while I have both forwarded from modem.
Do I need to change settings within the privateinternetaccess app on pc? If so, what?
Thank you.

[SKJM Support]

Please send a screenshot of your router’s port forwarding configuration and a screenshot of iCamSource to support@skjm.com, so we can verify the settings.

Also, please reference this post and your username in the email.