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Author Topic: No push on android  (Read 9736 times)

stargate

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No push on android
« on: October 26, 2015, 09:20:48 AM »
Hello,
Sorry for my English but i'm french.
About 1 week i don't receve a pusk wen motion is on only on Android.
I have 2 (galaxy s4 and Galaxy tab) i don't touch config.
But i have also on apple and it's work.
My friend also galaxy s3 and another count don't work.
What is the problème on Android and notification ?
Please thank you for the reply
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cwassman

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Re: No push on android
« Reply #1 on: October 26, 2015, 10:50:12 AM »
Same issue here...on android.  According to a response from support, Google may have changed their notification scheme.  Its being looked into....
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SKJM Support

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Re: No push on android
« Reply #2 on: October 26, 2015, 01:34:05 PM »
Our developers have found the cause of this particular issue and are currently testing a fix. Hopefully, an update with the fix will be available on the app store within the next few days.

Please let us know if you have any other questions.
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cwassman

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Re: No push on android
« Reply #3 on: October 26, 2015, 01:35:36 PM »
Thanks very much for the quick addressing of this  ;)
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stargate

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Re: No push on android
« Reply #4 on: October 26, 2015, 02:06:06 PM »
Great !!!!
I'm waiting the fix.
icam it's the very best app of video beacarful !
and i'm waiting the version pro on Android.
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johnnycat500

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Re: No push on android
« Reply #5 on: October 29, 2015, 03:03:24 PM »
 My notifications quit working also. Thanks for the support !
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cwassman

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Re: No push on android
« Reply #6 on: October 31, 2015, 11:19:41 AM »
Just checking in to see if there's been any movement on this?   Thanks!
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bbarc

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Re: No push on android
« Reply #7 on: November 02, 2015, 05:35:35 PM »
Same with mine - No push on motion detection  Also updated to Windows 10 but flipped compatibility to Win 8   Any eta on fix for push
Thank you!
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cwassman

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Re: No push on android
« Reply #8 on: November 06, 2015, 08:21:13 AM »
Push notifications are working again after yesterday's app update. Thanks!
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johnnycat500

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Re: No push on android
« Reply #9 on: November 07, 2015, 08:48:05 PM »
where do you find the update?
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johnnycat500

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Re: No push on android
« Reply #10 on: November 11, 2015, 07:55:34 AM »
Anybody?  Thanks
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bbarc

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Re: No push on android
« Reply #11 on: November 12, 2015, 09:36:31 AM »
Good morning
Same  situation here, lost my push notifications right after upgrading from Windows 8.1 to 10
Have even tried "Compatibility Mode" for 8 and 7
I can access camera from my Android Phone (Samsung) but simply no push notifications coming back to phone when movement detected. All other features working aok.
Very frustrating as this is an excellent security feature when its working
(Also checked for any new updates from Android but I am up to date.)
If someone finds the solution please be sure to post it 
Thank you !
 
 
« Last Edit: November 12, 2015, 09:40:29 AM by bbarc »
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johnnycat500

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Re: No push on android
« Reply #12 on: November 20, 2015, 05:38:41 AM »
Any update on this.   I need my Icam working.
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bbarc

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Re: No push on android
« Reply #13 on: November 21, 2015, 02:36:17 PM »
Still no input from the folks at SKJM to remedy the "No push on Android" issue
(Still no push to my Samsung as of todays date Nov 21 2015)
Unfortunately I have discouraged 2 family members (so far) from purchasing this service based on the
lack of support, correspondence, or follow-up. 
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Stefan

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Re: No push on android
« Reply #14 on: November 23, 2015, 08:33:02 PM »
My apologies for the lack of response ... For some reason this forum thread was not generating notification emails when it was updated.

As for the Android notification issue, it was fixed in version 1.6.5 that is on the Google Play Store: https://play.google.com/store/apps/details?id=com.skjm.icam

Upgrading from Windows 8.1 to 10 shouldn't affect the receipt of notifications on Android. If you are running version 1.6.5 and are still having issues, please let us know!
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