Author Topic: ICam Course Pro not showing up on ICam (viewer)  (Read 1638 times)

LoriK

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ICam Course Pro not showing up on ICam (viewer)
« on: December 07, 2014, 07:47:29 AM »
I have 3 devices using ICam Source (regular) and 1 I accidentally downloaded Pro (have paid over $30 so far by the way)  All of the devices are using the same login/password including the Pro. 

The regular source devices are showing a port config of 12000, the Pro is showing 13000 if that matters.

The Pro will not show up with the other 3 on ICam (viewer) I triple check the password/login. I deleted and reinstalled Pro etc.  I don't want to have to pay yet more money to buy another copy of regular Source. (these devises are not all using the same apple ID-all are iPads or iPhones) but they are all on the same wifi network.

Please assist.

SKJM Support

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Re: ICam Course Pro not showing up on ICam (viewer)
« Reply #1 on: December 08, 2014, 04:06:02 PM »
If you are using iCam you will need to use iCamSource or iCamSource Mobile. The Pro version cannot be used with the regular version. If you use the same iTunes account you will not be charged a second time.

Please let me know if you have any further questions or concerns.