Support > iCam Pro Support

login and password problem

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pedrosancho:
hi ,i have a problem with the identification of icam pro
icamsourcepro 1.0.2 on windows seven is ok , correctly configured and connected to server
router is ok (upnp success)
icam pro on iphone 5S (ios 8) is ok too
i have the good login and the good password on the apps but i have always the message "no sources found" ??????
my Icam app and icamsource 2.7 works perfectly but no the pro !
help me please !

ps: i'm french !

Cheeky:
Maybe your firewall is blocking it.

pedrosancho:
Hi,
my router is ok too
my firewall is open for icamsourcepro.exe
 :'(

SKJM Support:

--- Quote from: pedrosancho on September 25, 2014, 05:20:55 AM ---hi ,i have a problem with the identification of icam pro
icamsourcepro 1.0.2 on windows seven is ok , correctly configured and connected to server
router is ok (upnp success)
icam pro on iphone 5S (ios 8) is ok too
i have the good login and the good password on the apps but i have always the message "no sources found" ??????
my Icam app and icamsource 2.7 works perfectly but no the pro !
help me please !

ps: i'm french !

--- End quote ---

Please send screenshot of the iCamSource Pro running on your computer to support@skjm.com so we can verify the settings.

 Also, please reference this forum post and your user name in your email.

pedrosancho:
Thank you for your message but icam pro is ok now ,why ????
i have just create an other camera on icamsourcepro and she's running
Maybe a problem with my webcam ,she's configured automatically on usb/firewire/built-in  and she has an error message when i try it with icamsourcepro (after stopping) !
i send you an screenshot !
best regards

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