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Author Topic: iCamSource 2.7 - Can't install - Could not run DLL  (Read 1484 times)

mjamesb80

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iCamSource 2.7 - Can't install - Could not run DLL
« on: July 22, 2013, 06:33:53 PM »
I tried to install the new iCamSource 2.7 for Windows

After downloading, I receive a pop-up windows that says the following:

"There is a problem with this Windows Installer package.
A DLL required for this install to complete could not be run.
Contact your support personnel or package vendor"

I'm running Windows 7 - 64 bit

Any suggestions?
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SKJM Support

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Re: iCamSource 2.7 - Can't install - Could not run DLL
« Reply #1 on: July 23, 2013, 10:21:17 PM »
Please make sure that Windows is fully updated through Windows Update and that you have the latest drivers installed for your webcam.

Also, make sure you are running the installer for Windows 7, Vista, and XP.  There are two download links on the support page, one for Windows 8 and the other for the rest of the versions. - http://skjm.com/icam/support.php
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