Author Topic: iCamSource NOT WORKING!  (Read 16240 times)

knk805

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iCamSource NOT WORKING!
« on: December 08, 2009, 02:05:42 PM »
So icamsource is not working at all for me. I am running Windows Vista. I installed it, uninstalled it, rebooted, reinstalled, and still I get the same thing everytime. As soon as I click on the icon on my desktop it says "iCamSource.exe has stopped working, windows is checking for a solution to the problem" Then after that it comes back with " A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available" , but then it has two buttons "debug" or "close program"..if you hit debug it goes back to the first message...and needs to close. Help. I just put iCam on my iPhone but I can't get iCamSource to work first! Anything>???

hawaiipoolman

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Re: iCamSource NOT WORKING!
« Reply #1 on: December 08, 2009, 02:08:40 PM »
same problem here, windows 7 64 bit, i made sure dotnet is running and vcredist_x86... ???

knk805

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Re: iCamSource NOT WORKING!
« Reply #2 on: December 08, 2009, 02:17:57 PM »
Me too but mine is Windows Vista 64 bit!

Stefan

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Re: iCamSource NOT WORKING!
« Reply #3 on: December 08, 2009, 02:30:35 PM »
When the iCamSource crashes when you first run it, it is usually an issue with the VC++ Redist or .NET

The latest version may require the latest VC++ Redistributable on some systems: http://www.microsoft.com/downloads/details.aspx?familyid=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&displaylang=en

It probably wouldn't hurt to also make sure all Windows Updates are installed as well.

hawaiipoolman

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Re: iCamSource NOT WORKING!
« Reply #4 on: December 08, 2009, 03:00:00 PM »
i reinstalled the VC++ Redistributable and then ran windows update, and it in fact found an update for the VC++ Redistributable.  I updated, then i installed icamsource, and restarted, and it still crashes before loading.  is there a crash log of some kind in windows?

Stefan

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Re: iCamSource NOT WORKING!
« Reply #5 on: December 08, 2009, 03:14:36 PM »
We are currently trying to reproduce the crash on our own Windows installs, and we do appreciate your patience.

The three things that usually fixed a crash-on-startup of the iCamSource were:

1. Installing all the latest Windows Updates.
2. Installing the latest VC++ Redistributable: http://www.microsoft.com/downloads/details.aspx?familyid=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&displaylang=en
3. Installing the latest version of .NET: http://www.microsoft.com/downloads/details.aspx?familyid=333325FD-AE52-4E35-B531-508D977D32A6&displaylang=en

If none of those things fix your issue, you can uninstall 1.4 and re-install the previous version of the iCamSource to see if that one still works for you: http://skjm.com/icam/iCamSetup1.3.6.exe

We are currently trying to determine what the issue with 1.4 is and will post an update when a new version is available.

Thanks again for your help and patience!

y2kemo

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Re: iCamSource NOT WORKING!
« Reply #6 on: December 08, 2009, 03:30:00 PM »
As noted in a different thread, icamsource1.4 is working on one win 7 machine and not the other. The one it is working on is 32-bit win 7 pro, and the other that is not working is on a win7 pro 64-bit OS. Perhaps this is the issue.

hawaiipoolman

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Re: iCamSource NOT WORKING!
« Reply #7 on: December 08, 2009, 03:37:29 PM »
thanks Stefan, you are very quick at responding, i did everything you suggested and i have the same results.  one quick note, i do have Microsoft Security Essentials installed...

Stefan

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Re: iCamSource NOT WORKING!
« Reply #8 on: December 08, 2009, 04:10:19 PM »
is there a crash log of some kind in windows?

If you right-click on Computer and choose Manager > Event Viewer you can see a list of Errors that have to do with the iCamSource.

hawaiipoolman

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Re: iCamSource NOT WORKING!
« Reply #9 on: December 08, 2009, 04:29:21 PM »
Log Name:      Application
Source:        Application Error
Date:          12/8/2009 12:21:53 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mango
Description:
Faulting application name: iCamSource.exe, version: 0.0.0.0, time stamp: 0x4afb080f
Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1743c1
Exception code: 0xc0000005
Fault offset: 0x0003b690
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-12-08T22:21:53.000000000Z" />
    <EventRecordID>2590</EventRecordID>
    <Channel>Application</Channel>
    <Computer>xxxxxx </Computer>
    <Security />
  </System>
  <EventData>
    <Data>iCamSource.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>4afb080f</Data>
    <Data>MSVCR90.dll</Data>
    <Data>9.0.30729.4926</Data>
    <Data>4a1743c1</Data>
    <Data>c0000005</Data>
    <Data>0003b690</Data>
  </EventData>
</Event>

jayisjesus

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Re: iCamSource NOT WORKING!
« Reply #10 on: December 08, 2009, 04:50:44 PM »
I am having the exact same problem with iCamSource... I'm running Vista 32-bit and also getting this as the application error:

"Faulting application iCamSource.exe, version 0.0.0.0, time stamp 0x4afb080f, faulting module MSVCR90.dll, version 9.0.30729.1, time stamp 0x488ef6c5, exception code 0xc0000005, fault offset 0x0003b690, process id 0x%9, application start time 0x%10."

Did all the re-installations of .NET and vcredist_x86.exe along with the windows updates and restarts...The previous version also gives the same results..

Really need help, cannot for the life of me figure out what is interfering/conflicting with this application...

digitalfx

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Re: iCamSource NOT WORKING!
« Reply #11 on: December 08, 2009, 05:31:28 PM »
Same exact error here on Windows 7 x64.  I also tried rolling back to a previously working version just to have the same crash.

leeway99

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Re: iCamSource NOT WORKING!
« Reply #12 on: December 08, 2009, 06:14:27 PM »
I have the same problem and same Error message~

I had already tried to reinstall Win 7 32bit & 64 bit, C++ , .NET ,

Windows update, Reboot....... No any effect.

Waitting long long time just for  iCam 1.3 release,But icamsource crash...lol..


Stefan

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Re: iCamSource NOT WORKING!
« Reply #13 on: December 08, 2009, 07:39:08 PM »
Just a quick update: We have been able to reproduce it on a clean Windows install and are now tracking down the cause of the problem.

Stefan

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Re: iCamSource NOT WORKING!
« Reply #14 on: December 08, 2009, 08:33:14 PM »
Ok folks, again, thank you all again for your patience.

We believe we have fixed the issue with the latest release, downloadable here: http://skjm.com/icam/iCamSetup1.4.1.exe

Please let us know if you have any further issues.

Thanks! :)