After clicking start in icamsource on the computer, can you see the iPad's video in icamsource? If not, SKJM will have to help you, as I've never used IPCam. If you can see the video in icamsource, then you're likely experiencing a port forwarding issue. Do you have the "auto config router" box checked in icamsource? And have you verified that uPNP is enabled on your router? If the auto config/uPNP option doesn't work for you, you'll likely have to set up manual port forwarding.