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Author Topic: Having connectivity issues on my iphone5 4g LTE  (Read 2919 times)

yooshyun7

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Having connectivity issues on my iphone5 4g LTE
« on: January 02, 2013, 09:32:01 PM »
When I 1st downloaded it a about a month ago it worked fine through my 4gLTE network for Iphone5, but now it doesn't connect, but when I use WIFI anywhere else its fine.

Any fixes on this issue?

I use a Imac and my Router and wifi is from bell Canada
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SKJM Support

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Re: Having connectivity issues on my iphone5 4g LTE
« Reply #1 on: January 03, 2013, 11:10:29 AM »
What error message are you seeing when you are unable to connect: No Sources Found, Broker Connection Error, or Source Connection Error?

If you're seeing the Source Connection Error, have you tried checking the Auto-Config Router checkbox in the iCamSource before clicking the Start button? If it still doesn't work with that option enabled, please let me know what status message appears next to the Auto-Config Router checkbox in iCamSource.

Our new iCam Help Troubleshooting section also contains some additional information about what to try when you are unable to connect from outside of your local WiFi network:
http://skjm.com/icam/help/troubleshooting.php#icam3
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