one or more of the icamsources returned by the icam broker server could not be c

[carlviexoxo]

hi there i have downloaded this app and it works perfect when the iphone and laptop with camera is connected to the wifi but when i try my iphone on 3g it does not work and i get this error message
 
one or more of the icamsources returned by the icam broker server could not be connected to
 
PLEASE HELP!!

[GrmCkr6]

I am having the same problem as you are and they are trying to help me but nothing has worked yet so just try and read my thread.

[SKJM Support]

hi there i have downloaded this app and it works perfect when the iphone and laptop with camera is connected to the wifi but when i try my iphone on 3g it does not work and i get this error message
 
one or more of the icamsources returned by the icam broker server could not be connected to
 
PLEASE HELP!!

Have you tried checking the Auto-Config Router checkbox in the iCamSource before clicking the Start button? If that doesn't work, please let me know what status message appears next to the Auto-Config Router checkbox when you run iCamSource with that option enabled.

Our new iCam Help Troubleshooting section also contains some additional information about what to try when you are unable to connect from outside of your local WiFi network: http://skjm.com/icam/help/troubleshooting.php#icam3

[MichiganFan]

I just installed icam on my droid.  Everything worked great at home on the WiFi.  When I left and tried to connect using both 3G and 4G (Sprint), I got the "Source Connection Error" "One or more of the icamsources returned by the icam broker server could not be connected to."

I then checked the "auto-config router" box and it says "upnp success 12000 -> 12000  (click for info)

I can still connect on wifi but get the same error on 3G or 4G.

I checked my router and UPNP is enabled.

Any ideas?

[MichiganFan]

I woke up today and 1 of the 2 cams in my house won't work no matter what I set anything to.  They both worked on WIFI last nite.  When I try auto router config on the other computer, it says UPNP may not be enabled yet on this computer it says what I said in previous post.

[MichiganFan]

Just to keep updating till tech support helps out, I got the other computer to work again but only on WIFI.  It was Norton.  Something must have changed overnight.

So where I stand now is I can only view on WIFI and only 1 cam or the other.  Both have auto router config checked and are returning success

[SKJM Support]

The UPnP success message indicates that the port has been opened successfully in the router. The port might be blocked by another router on the network. Are there any other routers on the network? What are the Brand/Model of all routers on the network? What is the Brand/Model of your cable/DSL modem? Some modems have an integrated router that could cause this problem.

Also, you mentioned having Norton installed, please quit or disable all firewall software on the computers running iCamSource (temporarily) to see if iCam starts working. If it does, we can configure the firewall to work with iCam.

[MichiganFan]

Linksys e4200 with the motorola (comcast) cable modem.

I uninstalled Norton from the computer that it was causing issues on.  Disabled it on this computer even tho it wasn't causing issues.  Still can't connect via 3G.

[MichiganFan]

I was able to get it to connect to the computer that has the auto config router box checked but only after trying 20+ times.  I disconnected and tried again and it took another 20+ tries.

Cant get it to connect to the other cam that doesn't have the auto config router box checked.  If I check it, then it doesn't connect to either.  I get a Broker connection error. "our network may be preventing you from making a UDP connection to the icam broker server. Please contact support for more details".

[SKJM Support]

MichiganFan is receiving support via email.

[tguar]

wt

[SKJM Support]

wt

Did you have a question tguar?