The Broker Server (and the backup server) have both been down for about 30-45 minutes. This is causing all iCam users to get a Broker Connection Error. We're pretty sure we know the cause of the problem, so it should be resolved soon. If there is any new information, I'll put it in this thread.
Thank you for your patience
EDIT: The servers were down for about an hour. They've been up without issue since then. We've identified the cause of the problem and are putting fixes in place to keep it from happening again.