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Author Topic: Keep alive on mac  (Read 2363 times)

nigels0

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Keep alive on mac
« on: September 22, 2011, 04:49:53 PM »
Hi,

Can you let me know how I can switch on keepalive on my mac as my external ip address keeps on changing.
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SKJM Support

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Re: Keep alive on mac
« Reply #1 on: September 22, 2011, 10:38:02 PM »
If you could go to http://whatismyipaddress.com/ from the computer running the iCamSource and send your external IP address to support@skjm.com so we can attempt to look it up in the Broker Server logs. Please reference this forum post and your user name in your email.
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nigels0

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Re: Keep alive on mac
« Reply #2 on: September 23, 2011, 03:54:43 AM »
Thanks,

Lorena sent it to me before, but I seem to have lost the email. I can only find the PC method in the forum how to do this, not the Mac, so it would be good if you put the method on here for future reference 
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SKJM Support

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Re: Keep alive on mac
« Reply #3 on: September 24, 2011, 10:02:29 AM »
Nigels0 is receiving support via email.
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nigels0

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Re: Keep alive on mac
« Reply #4 on: September 24, 2011, 12:42:27 PM »
Got it thanks. Great support - as always!
« Last Edit: September 24, 2011, 01:21:29 PM by nigels0 »
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