Broker Connection Error

[psyche32]

Hi,

Need help regarding the this error Broker Connection Error

Your network may be preventing you from making
a UDP connection to the iCam Broker Server

We got this when I ask my brother to access the cam in http://skjm.com/icam/web, I read a few post regarding this error only if accessing from an office or stricker network securities. He's just using a home computer...

Please help..

[SKJM Support]

If you could go to http://whatismyipaddress.com/ from the computer running the iCamSource and send your external IP address to support@skjm.com so we can attempt to look it up in the Broker Server logs and hopefully troubleshoot the problem. Also, please reference this forum post and your user name in your email.