Author Topic: Iphone APP just keeps loading :-(  (Read 3955 times)

vipzz

  • Newbie
  • *
  • Posts: 2
    • View Profile
Iphone APP just keeps loading :-(
« on: December 12, 2010, 09:46:26 PM »
Hi All,

I bought and installed the apps yesterday on my Mac MINI running 10.6.5 and my iPhone 4 running OS 4.1

The source app seems to be running fine but the iPhone app just keeps loading (the round loading icon just keeps spinning) No matter how long I wait there is no error displayed.

When I shutdown the source app on the Mac MINI after a while an error is displayed saying that the APP is not able to connect so it looks like the connection is ok. I tried the port forwarding stuff just to be sure but that didn't work either.
Ports are open. I checked them using a portcheck and the box is in DMZ.

Connection isn't working using both 3G and WiFi.

I also tried reinstalling the APP on the iPhone and shutting down all devices including the router and giving everything a fresh cold boot. Including the phone ofcourse.

What could the problem be :( would be a shame if I had just wasted a couple of euro's...

vipzz

  • Newbie
  • *
  • Posts: 2
    • View Profile
Re: Iphone APP just keeps loading :-(
« Reply #1 on: December 13, 2010, 08:37:10 AM »
Just tried it from my work... Doesn't work :-(

Also tried the web client. That doesn't work and results in a broker error... But that's probably because i'm on the company network...

Any ideas?

Jay

  • Administrator
  • Hero Member
  • *****
  • Posts: 1096
    • View Profile
Re: Iphone APP just keeps loading :-(
« Reply #2 on: December 13, 2010, 12:43:27 PM »
That's strange, an error message should be displayed any time it doesn't work properly.  Please make sure to let it connect for a full minute, some of the possible errors are timeouts.

It's possible the download is corrupted.  If you're loading the app from the computer, then just re-installing might not be enough if the download is corrupted.  Please delete the app and then re-download it from the Appstore.  If you're logged into the same iTunes account you used to purchase the app, you won't be charged again.