ICam odd behaviour

[carmy]

My apologies in advance for a long post.
I installed ICamSource 2.1.6 on my Windows 7 laptop. I bought and installed ICam on my IPhone 4. It worked immediately and perfectly. I went to work where my phone connects to the company wifi network. I showed my coworkers the app on my phone. Still working fine. I installed ICamSource on my laptop in my vacation home and tried to get 2 cameras attached to my laptop there(Windows Vista) to work. I had issues and was advised to move back to an older version of ICamSource. It worked when I was on my home network but crashed using 3G. I gave up on the vacation home pc. Now my original home setup will work on my home network and on 3G but not when I connect to my work wifi. I tried changing the username and password but I still can't connect from my work wifi. Several other coworkers can connect to their cameras so I know it is not being blocked by something at work. I don't know what to check now. It used to work from my work wifi, it still works for other people on my work wifi but it won't work for me on my work wifi. Any thoughts, ideas, suggestions as to what I should do?

[dolled]

My apologies in advance for a long post.
I installed ICamSource 2.1.6 on my Windows 7 laptop. I bought and installed ICam on my IPhone 4. It worked immediately and perfectly. I went to work where my phone connects to the company wifi network. I showed my coworkers the app on my phone. Still working fine. I installed ICamSource on my laptop in my vacation home and tried to get 2 cameras attached to my laptop there(Windows Vista) to work. I had issues and was advised to move back to an older version of ICamSource. It worked when I was on my home network but crashed using 3G. I gave up on the vacation home pc. Now my original home setup will work on my home network and on 3G but not when I connect to my work wifi. I tried changing the username and password but I still can't connect from my work wifi. Several other coworkers can connect to their cameras so I know it is not being blocked by something at work. I don't know what to check now. It used to work from my work wifi, it still works for other people on my work wifi but it won't work for me on my work wifi. Any thoughts, ideas, suggestions as to what I should do?

I have the exact same problem. If I connect from my home wifi or use 3G, it works fine. If I connect to the job wifi or wifi anywhere else than my home wifi, it does not work...

,Dolfren

[carmy]

Yes, that is my problem but what I don't understand is why it used to work for me and it still works for my coworkers.

[OUAnthony]

Do you have manual port forwarding enabled? It could be an issue with complex routing from multiple sites or through a complex set of networks. I had random program crashes (especially with multiple cameras) when attempting to access it from certain networks outside of my home network. Once I set up manual port forwarding correctly, it has been extremely steady. I run Windows 7 with 2 cameras and another camera on a different computer. If you have cameras on different networks, I'd think you'd really need manual port forwarding then.

[Stefan]

iCam's connection logic does depend on how the iCamSource and iCam networks are configured and how they interact with one another.

Have you tried checking the Auto-Config Router checkbox in the iCamSource? If so, what status message appears after you have clicked the Start button? - http://skjm.com/icam/help/troubleshooting.php#icam3

[carmy]

UPnP Success 12000 -> 12000

[Stefan]

Were you previously checking the Auto-Config Router checkbox? Do things work differently for you when you do and do not have the checkbox checked?

[carmy]

I originally installed without using the Auto-Config Router. Everything was working ok. Home network, 3G, and work WiFI all worked. Now work Wifi doesn't work. I won't be able to check if using the Auto-Config Router option helped until Monday when I go back to work.

[carmy]

After install ICamSource 2.1.8 and using Auto-Config Router my ICam works in my home network but doesn't connect on either my work wifi or 3g. I get "Source Connection Error".

[Stefan]

Do you still see the "UPnP Success 12000 -> 12000" status message when you click the Start button?

[carmy]

Yes. Please see my other post about trying to revert to 2.1.5.

[carmy]

I was finally able to revert to 2.1.5. I will report tomorrow if it fixed my problem.

[Stefan]

On some installs the Windows Uninstaller doesn't work correctly. If you run the uninstaller and then delete the C:\Program Files\iCamSource folder that should do the trick as well.