iCam is giving me a headache

[kc]

Installed iCam and iCamSource yesterday.
I can view on the iPhone when using my wifi at home. The minute I walk out of the house and use a different wifi I can't connect anymore. It says "source connection error".
When I try to connect via 3G, I can't connect either with same error msg.
I tried it many times and the problem remains.
I don't need to view when I'm at home. Only when I'm out and it does not work. Major fail. Help.

[Stefan]

Do you perhaps have more than one router on your iCamSource network? What is/are the make and model of your router(s)? Also, what is the make and model of your cable or DSL modem? The reason I ask is that some modems also act as routers, and when there are more than one router on a network that makes connecting from outside of the network difficult.

[OUAnthony]

I bet you didn't set up the port forwarding. I had the same issue until I carefully read/followed the port forwarding directions linked at the top of the forum.

[kc]

I've followed the instructions and set up port forwarding. Still not working for me. Think I'm a tech idiot. Guess I'll live without iCam.

[Stefan]

iCam does work for about 99% of our users without needing to forward ports unless they have a "more complex" network than most ... If you forwarded ports in your router, did the port checker link report port 12000 as OPEN?