iwebcam compatible with windows 7 64 bits

[johnphan]

Hello, i am new to Icam and i love this app. i can view my 3 cameras from a pc that runs xp but i cannot view my cameras from windows 7 pc. Is Icamweb compatible with windows 7 64bits or am i missing something? Your answer and help is much appreciated? Many thanks for the hardwork. jp

[SKJM Support]

Yes, iCamSource is compatible with Windows 7 64 bit. Are you getting a video feed in the iCamSource preview window at all? Are you receiving an error?

[johnphan]

Thank you for your quick replied. there is no error message at all. when i go to iwebcam page and log in with my username and password. it's just sitting there saying connecting! I have pasted below. Please let me know? Thank you. jp




Connecting ...

Share : http://skjm.com/icam/web/?h=6b991bb5ced11d7e497c042a91c0be939dc771df53601ccb89a520a1d309



© 2011 SKJM, LLC

[SKJM Support]

Are you getting a video feed in the iCamSource preview window from your camera at all?

[johnphan]

yes. i do see video, please help? I really appreciate it. jp

[SKJM Support]

If you could go to http://whatismyipaddress.com/ from the computer running the iCamSource and send your external IP address to support@skjm.com. Then I can attempt to look it up in the Broker Server logs and hopefully troubleshoot the problem.

[johnphan]

Hello, i did email it to you. i don't know if my computer needs to be on or not but it's off right now and i am at work. i can turn on the computer within 1 hour. thanks. jp

[SKJM Support]

Johnphan is receiving support through email.