Author Topic: view icam source via 4g?  (Read 3069 times)

hinds1985

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view icam source via 4g?
« on: April 21, 2014, 02:24:27 PM »
I have everything working when I am on my home wifi, but when I leave the wifi and go mobile, 4g, on my android I cant see the icam source.

how can I view on my phone when not on the same wifi as the icam source? I dont see any android options in the icam app for proxy settings, assuming thats how that works.


here's my setup, all on wifi/working:

ipod with camera, icam source installed.
galaxy s3, icam installed

all works great when on wifi but when i take the phone and leave the wifi, it cannot connect to the ipod/camera,,

thanks!

SKJM Support

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Re: view icam source via 4g?
« Reply #1 on: April 26, 2014, 01:26:00 AM »
What error message are you seeing when you are unable to connect: No Sources Found, Broker Connection Error, or Source Connection Error?

If you’re seeing the Source Connection Error, have you tried checking the Auto-Config Router checkbox in the iCamSource before clicking the Start button? If it still doesn’t work with that option enabled, please let me know what status message appears next to the Auto-Config Router checkbox in iCamSource.

Our iCam Help Troubleshooting section also contains some additional information about what to try when you are unable to connect from outside of your local WiFi network: http://skjm.com/icam/help/troubleshooting.php#icam3

ferpect13

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Re: view icam source via 4g?
« Reply #2 on: May 03, 2014, 05:24:25 PM »
it says UPNP_AddPortMapping() Error - 111 NAT-PMP 3,-7,61 from my icam source

SKJM Support

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Re: view icam source via 4g?
« Reply #3 on: May 07, 2014, 08:37:29 AM »
It appears the auto-configuration logic isn’t working for some reason.

What is the BrandModel of your router? If your router supports UPNP or NAT-PMP, you may need to enable it in order for the auto-configuration logic to work.
If your router doesn’t support UPnP or NAT-PMP, the only thing left to try is to manually configure your router for port forwarding.

There’s more information about using port forwarding with iCamSource here: http://skjm.com/forum/index.php?topic=402.0

If you have any problems with the instructions on that page, please send me the Brand/Model of your router so I can find port forwarding instructions for your particular router.