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Author Topic: No Picture?  (Read 1503 times)

legaleye3000

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No Picture?
« on: August 23, 2013, 10:40:37 AM »
I just moved and was hooking up my mac mini to my logitech camera and now there is no picture when I open up icamsource on the computer. The difference with my setup is that now I use a usb extension cable. I know the troubleshooting portion of the site says not to use one, but why would that make a difference? Any help would be appreciated. Thank you.
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rjgvt

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Re: No Picture?
« Reply #1 on: August 23, 2013, 01:13:54 PM »
Try hooking up the camera to your mac without the extension cable. If it works, then you'll know that your setup with the extension is not adequate for running Icamsource.
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SKJM Support

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Re: No Picture?
« Reply #2 on: August 23, 2013, 03:24:11 PM »
Yes, please try plugging your camera directly into the computer. In general, we do not recommend hubs or extension cables. They tend to degrade the signal.
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