Author Topic: iCam web error!!!  (Read 1656 times)

poolec4

  • Newbie
  • *
  • Posts: 11
    • View Profile
iCam web error!!!
« on: October 19, 2009, 02:46:26 PM »
when i have been trying to connect to icam web, all i get is a message popping up saying that there is a broker server error! what should i do? ??? ??? ??? ??? ??? ??? ???

Jay

  • Administrator
  • Hero Member
  • *****
  • Posts: 1096
    • View Profile
Re: iCam web error!!!
« Reply #1 on: October 19, 2009, 09:03:14 PM »
The most common reason for the Broker Connection error is a poor wireless connection.  If you see the error consistently when you have a strong wireless signal, the network you're connected to may be blocking UDP traffic. 

Could you go to http://whatismyipaddress.com/ in your computer's web browser and get your computer's external IP address? That way I can attempt to look it up in the iCam Broker Server logs and hopefully troubleshoot the problem.  Please send your computer's external IP address to support@skjm.com.  Refer to this forum thread in your email.