Is the camera rebooting or simply falling off of the network? Are you using wireless or wired connection? How is the signal? If wireless, have you tried wired to see if you have the same problem? Most cheaper IP cameras don't perform that great using wireless. You can try reducing the framerate of your camera to 5fps to see if that helps...or wired connection. Otherwise it's probably a hardware issue if it's rebooting. If that's the case, get them to send you a new one.