Author Topic: Icamsource on two computers in office. Only one cam pictur on Icam?  (Read 2340 times)

yangins

  • Newbie
  • *
  • Posts: 2
    • View Profile
One show up on Icam iphone 4s.  the other pne will give me a motion warning but no picture on icam.  Please help!

SKJM Support

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1918
    • View Profile
Re: Icamsource on two computers in office. Only one cam pictur on Icam?
« Reply #1 on: January 26, 2012, 08:49:06 PM »
Do you see a feed from your camera in iCamSource?
« Last Edit: January 30, 2012, 11:34:49 PM by SKJM Support »

yangins

  • Newbie
  • *
  • Posts: 2
    • View Profile
Re: Icamsource on two computers in office. Only one cam pictur on Icam?
« Reply #2 on: January 27, 2012, 09:23:31 AM »
Yes I get a source and picture on Icamsource to none on the phone.  I made sure the password and login are the same on both computers.  When i try it from home it works fine.   Is it two computers on the same network that doing this?

SKJM Support

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1918
    • View Profile
Re: Icamsource on two computers in office. Only one cam pictur on Icam?
« Reply #3 on: January 27, 2012, 12:21:11 PM »
If you could go to http://whatismyipaddress.com/ from the computers running the iCamSource and send your external IP address to support@skjm.com so we can attempt to look it up in the Broker Server logs and hopefully troubleshoot the problem. Also, please reference this forum post and your user name in your email.