Author Topic: Logitech 1080p Webcam Pro C910 not showing up at all  (Read 3022 times)

sherab108

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Logitech 1080p Webcam Pro C910 not showing up at all
« on: March 24, 2011, 07:50:44 AM »
Hello,
I have 2 computers, a Mac G5 10.5.8 with Logitech Pro 9000 and a mini 10.5.8 with a Logitech 1080p Webcam Pro C910.

The G5 shows up on my iPhone with no problems but my mini does not.
It shows up in the mini's preferences no problem but not on the phone. It just keeps showing:

"Source Connection Error
one or more of the icamsources returned by the iCam Broker Server could not be connected to"

Anyone have an idea? Is this because of the high frame rate that the Logitech 1080p Webcam Pro C910 runs at?

Any help would be greatly appreciated.

SKJM Support

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Re: Logitech 1080p Webcam Pro C910 not showing up at all
« Reply #1 on: March 24, 2011, 04:39:38 PM »
Do you ever see that error message when your phone is connected to the same local Wi-Fi network as the Mini running iCamSource?

Have you tried checking the Auto-Config Router checkbox in the iCamSource before clicking the Start button? If that doesn't work, please let me know what status message appears next to the Auto-Config Router checkbox when you run iCamSource with that option enabled.

Our new iCam Help Troubleshooting section also contains some additional information about what to try when you are unable to connect from outside of your local WiFi network: http://skjm.com/icam/help/troubleshooting.php#icam3