Author Topic: Mac crashes when running iCam  (Read 2436 times)

domt

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Mac crashes when running iCam
« on: May 07, 2014, 12:13:17 AM »
My mac seems to crash after only a few minutes of running the icam app.  The stack dump i'm sending to apple for reporting purposes clearly states that it is the icam software causing the problem.

Anonymous UUID:       C81BDD90-E5CB-B9E7-50B5-F3867F9A0FF3

Wed May  7 00:02:27 2014
panic(cpu 2 caller 0xffffff8005adbe7e): Kernel trap at 0xffffff7f86005db4, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x00000000331ff08c, CR4: 0x00000000001606e0
RAX: 0x0000000000000011, RBX: 0x0000000000000000, RCX: 0xffffff808631b7e0, RDX: 0x0000000000000011
RSP: 0xffffff808631b710, RBP: 0xffffff808631b730, RSI: 0xffffff8013ec8008, RDI: 0x0000000000000000
R8:  0xffffff8021301ee8, R9:  0x000000000000662c, R10: 0x0000000000000000, R11: 0xffffffffffffffff
R12: 0xffffff8013ec8008, R13: 0xffffff7f86052b98, R14: 0xffffff808631b7e0, R15: 0xffffff7f86052b80
RFL: 0x0000000000010202, RIP: 0xffffff7f86005db4, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x2

Backtrace (CPU 2), Frame : Return Address
0xffffff808631b3a0 : 0xffffff8005a22fa9
0xffffff808631b420 : 0xffffff8005adbe7e
0xffffff808631b5f0 : 0xffffff8005af3376
0xffffff808631b610 : 0xffffff7f86005db4
0xffffff808631b730 : 0xffffff7f86004023
0xffffff808631b7a0 : 0xffffff7f8600231f
0xffffff808631b820 : 0xffffff7f85ffd8fe
0xffffff808631b8b0 : 0xffffff7f85fe402b
0xffffff808631b8e0 : 0xffffff8005ccc4cd
0xffffff808631bbf0 : 0xffffff8005ccb974
0xffffff808631bc10 : 0xffffff8005ce6aea
0xffffff808631bcf0 : 0xffffff8005e14538
0xffffff808631bde0 : 0xffffff8005e1fd60
0xffffff808631bef0 : 0xffffff8005e1faf1
0xffffff808631bf60 : 0xffffff8005e3e157
0xffffff808631bfb0 : 0xffffff8005af3868
      Kernel Extensions in backtrace:
         com.symantec.kext.internetSecurity(5.3.1f8)[CB6BF917-8CD2-3787-B316-AF3CE3FEA637]@0xffffff7f85fdb000->0xffffff7f85fe9fff
         com.symantec.kext.ips(3.9.2f1)[70330C8B-669A-35A8-A7DD-9E428BE89B9F]@0xffffff7f85ffa000->0xffffff7f86052fff
            dependency: com.symantec.kext.internetSecurity(5.3.1f8)[CB6BF917-8CD2-3787-B316-AF3CE3FEA637]@0xffffff7f85fdb000

BSD process name corresponding to current thread: iCamSource

Mac OS version:
13C1021

Kernel version:
Darwin Kernel Version 13.1.0: Wed Apr  2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5
Kernel slide:     0x0000000005800000
Kernel text base: 0xffffff8005a00000
System model name: Macmini6,1 (Mac-031AEE4D24BFF0B1)

System uptime in nanoseconds: 749303187084
last loaded kext at 312209918872: com.apple.driver.AppleIntelMCEReporter   104 (addr 0xffffff7f87976000, size 49152)
last unloaded kext at 529887554711: com.apple.driver.AppleIntelMCEReporter   104 (addr 0xffffff7f87976000, size 32768)
loaded kexts:
com.symantec.kext.SymAPComm   12.6.1f9
com.symantec.kext.fw   5.3.1f9
com.symantec.kext.ips   3.9.2f1
com.symantec.kext.pf   5.6.1f9
com.symantec.kext.internetSecurity   5.3.1f8
com.apple.filesystems.autofs   3.0
com.apple.driver.AppleBluetoothMultitouch   80.14
com.apple.iokit.IOBluetoothSerialManager   4.2.3f10
com.apple.driver.AudioAUUC   1.60
com.apple.driver.AGPM   100.14.15
com.apple.driver.ApplePlatformEnabler   2.0.9d1
com.apple.driver.X86PlatformShim   1.0.0
com.apple.driver.AppleMikeyHIDDriver   124
com.apple.driver.AppleUSBDisplays   360.8.14
com.apple.iokit.IOUserEthernet   1.0.0d1
com.apple.driver.AppleUpstreamUserClient   3.5.13
com.apple.driver.AppleHDA   2.6.0f1
com.apple.driver.AppleMikeyDriver   2.6.0f1
com.apple.driver.AppleSMCPDRC   1.0.0
com.apple.driver.AppleMCCSControl   1.1.12
com.apple.driver.AppleLPC   1.7.0
com.apple.driver.AppleThunderboltIP   1.1.2
com.apple.Dont_Steal_Mac_OS_X   7.0.0
com.apple.driver.AppleHWAccess   1
com.apple.driver.AppleIntelHD4000Graphics   8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport   4.2.3f10
com.apple.driver.AppleIntelFramebufferCapri   8.2.4
com.apple.iokit.IOUSBAttachedSCSI   1.0.5
com.apple.driver.AppleIRController   325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless   1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib   1.0.0d1
com.apple.BootCache   35
com.apple.driver.XsanFilter   404
com.apple.iokit.IOAHCIBlockStorage   2.5.1
com.apple.driver.AppleUSBHub   666.4.0
com.apple.driver.AirPort.Brcm4331   700.20.22
com.apple.driver.AppleSDXC   1.5.2
com.apple.iokit.AppleBCM5701Ethernet   3.8.1b2
com.apple.driver.AppleFWOHCI   4.9.9
com.apple.driver.AppleAHCIPort   3.0.0
com.apple.driver.AppleUSBXHCI   670.4.0
com.apple.driver.AppleUSBEHCI   660.4.0
com.apple.driver.AppleACPIButtons   2.0
com.apple.driver.AppleRTC   2.0
com.apple.driver.AppleHPET   1.8
com.apple.driver.AppleSMBIOS   2.1
com.apple.driver.AppleACPIEC   2.0
com.apple.driver.AppleAPIC   1.7
com.apple.driver.AppleIntelCPUPowerManagementClient   216.0.0
com.apple.nke.applicationfirewall   153
com.apple.security.quarantine   3
com.apple.driver.AppleIntelCPUPowerManagement   216.0.0
com.apple.driver.AppleBluetoothHIDKeyboard   170.15
com.apple.driver.AppleHIDKeyboard   170.15
com.apple.kext.triggers   1.0
com.apple.driver.IOBluetoothHIDDriver   4.2.3f10
com.apple.driver.AppleMultitouchDriver   245.13
com.apple.iokit.IOSerialFamily   10.0.7
com.apple.driver.X86PlatformPlugin   1.0.0
com.apple.driver.DspFuncLib   2.6.0f1
com.apple.vecLib.kext   1.0.0
com.apple.driver.AppleSMBusPCI   1.0.12d1
com.apple.driver.AppleSMBusController   1.0.11d1
com.apple.driver.IOPlatformPluginFamily   5.7.0d10
com.apple.iokit.IOBluetoothFamily   4.2.3f10
com.apple.driver.AppleSMC   3.1.8
com.apple.iokit.IOSurface   91
com.apple.iokit.IONDRVSupport   2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport   4.2.3f10
com.apple.iokit.IOFireWireIP   2.2.6
com.apple.driver.AppleUSBAudio   2.9.5f4
com.apple.iokit.IOAudioFamily   1.9.5fc2
com.apple.kext.OSvKernDSPLib   1.14
com.apple.driver.AppleHDAController   2.6.0f1
com.apple.iokit.IOHDAFamily   2.6.0f1
com.apple.iokit.IOAcceleratorFamily2   98.14
com.apple.AppleGraphicsDeviceControl   3.4.35
com.apple.iokit.IOGraphicsFamily   2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice   3.6.6
com.apple.iokit.IOUSBMassStorageClass   3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily   3.6.6
com.apple.iokit.IOUSBHIDDriver   660.4.0
com.apple.driver.AppleThunderboltDPInAdapter   3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter   3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily   3.1.7
com.apple.driver.AppleThunderboltPCIUpAdapter   1.4.5
com.apple.driver.AppleThunderboltPCIDownAdapter   1.4.5
com.apple.driver.CoreStorage   380
com.apple.driver.AppleUSBMergeNub   650.4.0
com.apple.driver.AppleUSBComposite   656.4.1
com.apple.driver.AppleThunderboltNHI   2.0.1
com.apple.iokit.IOThunderboltFamily   3.2.7
com.apple.iokit.IO80211Family   630.35
com.apple.iokit.IOUSBUserClient   660.4.2
com.apple.iokit.IOEthernetAVBController   1.0.3b4
com.apple.driver.mDNSOffloadUserClient   1.0.1b5
com.apple.iokit.IONetworkingFamily   3.2
com.apple.iokit.IOFireWireFamily   4.5.5
com.apple.iokit.IOAHCIFamily   2.6.5
com.apple.iokit.IOUSBFamily   675.4.0
com.apple.driver.AppleEFINVRAM   2.0
com.apple.iokit.IOHIDFamily   2.0.0
com.apple.driver.AppleEFIRuntime   2.0
com.apple.iokit.IOSMBusFamily   1.1
com.apple.security.sandbox   278.11
com.apple.kext.AppleMatch   1.0.0d1
com.apple.security.TMSafetyNet   7
com.apple.driver.AppleKeyStore   2
com.apple.driver.DiskImages   371.1
com.apple.iokit.IOStorageFamily   1.9
com.apple.iokit.IOReportFamily   23
com.apple.driver.AppleFDEKeyStore   28.30
com.apple.driver.AppleACPIPlatform   2.0
com.apple.iokit.IOPCIFamily   2.9
com.apple.iokit.IOACPIFamily   1.4
com.apple.kec.corecrypto   1.0
com.apple.kec.pthread   1

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Re: Mac crashes when running iCam
« Reply #1 on: May 08, 2014, 04:44:41 PM »
domt is receiving support via email.