Author Topic: to moderator: 3G/edge connection help  (Read 1989 times)

hero12321

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to moderator: 3G/edge connection help
« on: January 10, 2010, 11:26:10 AM »
my problem is the following:
-works over wifi
-not over 3g/edge = error= source connection error
-relevant ports forwarded. confirmed using the PFPort checker on the portforward website.
-error says 'blocked' when using http://portchecker.net/udp.php?p=12000

on o2 in uk. i have just spent the last 5 hours trying to configure it for use. it is a pointless app if i cannot use it over 3G or edge. oh i had got it working ONCE but this is from trying like 30 times to refresh (in the iphone app) - this is incredibly pathetic and is less than miss or miss. its a bit like winning the jackpot if it comes up over 3G. not happy and i stand by this resentment until its proven will work over 3G consitently.

kind regards

Jay

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Re: to moderator: 3G/edge connection help
« Reply #1 on: January 10, 2010, 10:24:23 PM »
The portchecker utilities should give the same answer since they are doing the same thing.  Please make sure that the PFPort checker is checking the ports for the UDP protocol, not the TCP protocol.

Please send an email to support@skjm.com with a screenshot of your port forwarding settings and the external IP address of the computer running iCamSource.  To get that, go to http://whatismyip.com in your computer's web browser.  Please refer to this forum thread in your email.