Hi, just want to let you know that even after i was being helped by emails support, still not working but i saw the newest icam source version 2.4.4 and installed it. now everything works. So i am assuming something was not working right in my situation when i was using older version of icam source. But anyways, i am very happy that it's working for me now and thank you so much for the released of the icamsource 2.4.4. now back to using icam again. thanks. jp :-)