Author Topic: icamsource stops working  (Read 2359 times)

Cary

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icamsource stops working
« on: July 10, 2009, 11:27:40 AM »
 :'(Ever since I moved to v1,2,5 BETA, the icamsource stops working after an indeterminant amount of time. I have it istalled on Vista64 & Vista32, both react the same way. I have had this issue since the beta was released, however, I finally have given up trying to diagnose the problem by myself. Both my cameras are wireless cams . 

This is the dump file that is created:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="iCamSource.exe" FILTER="GRABMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="iCamSource.exe" SIZE="809472" CHECKSUM="0x3BC26688" MODULE_TYPE="WIN32" PE_CHECKSUM="0xCE384" LINKER_VERSION="0x0" LINK_DATE="06/09/2009 20:25:51" UPTO_LINK_DATE="06/09/2009 20:25:51" />
    <MATCHING_FILE NAME="icamuninst.exe" SIZE="48276" CHECKSUM="0xDB97C85" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="02/21/2009 19:46:39" UPTO_LINK_DATE="02/21/2009 19:46:39" />
    <MATCHING_FILE NAME="AppData\iCamSource.msi" SIZE="1494528" CHECKSUM="0x3D8A8B82" />
    <MATCHING_FILE NAME="AppData\lame_enc.dll" SIZE="484352" CHECKSUM="0xD4EEE1FB" MODULE_TYPE="WIN32" PE_CHECKSUM="0x772CF" LINKER_VERSION="0x0" LINK_DATE="09/24/2008 20:33:42" UPTO_LINK_DATE="09/24/2008 20:33:42" EXPORT_NAME="lame_enc.DLL" />
    <MATCHING_FILE NAME="AppData\setup.exe" SIZE="501248" CHECKSUM="0xDD74C220" BIN_FILE_VERSION="9.0.30729.1" BIN_PRODUCT_VERSION="9.0.30729.1" PRODUCT_VERSION="9.0.30729.1" FILE_DESCRIPTION="Setup" COMPANY_NAME="" PRODUCT_NAME="" FILE_VERSION="9.0.30729.1 built by: SP" ORIGINAL_FILENAME="setup.exe" INTERNAL_NAME="setup.exe" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x5DCA4" LINKER_VERSION="0x90000" UPTO_BIN_FILE_VERSION="9.0.30729.1" UPTO_BIN_PRODUCT_VERSION="9.0.30729.1" LINK_DATE="07/29/2008 13:45:50" UPTO_LINK_DATE="07/29/2008 13:45:50" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="AppData\vcredist_x86\vcredist_x86.exe" SIZE="1821192" CHECKSUM="0x1E9A42FE" BIN_FILE_VERSION="9.0.21022.8" BIN_PRODUCT_VERSION="9.0.21022.8" PRODUCT_VERSION="9.0.21022.08" FILE_DESCRIPTION="Microsoft Visual C++ 2008 Redistributable Setup" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Visual C++ 2008 Redistributable" FILE_VERSION="9.0.21022.08" ORIGINAL_FILENAME="vcredist_x86.exe" INTERNAL_NAME="vcredist_x86.exe" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1BFE7D" LINKER_VERSION="0x50002" UPTO_BIN_FILE_VERSION="9.0.21022.8" UPTO_BIN_PRODUCT_VERSION="9.0.21022.8" LINK_DATE="06/01/2005 16:46:51" UPTO_LINK_DATE="06/01/2005 16:46:51" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="KERNEL32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="855552" CHECKSUM="0x45936FA7" BIN_FILE_VERSION="6.0.6001.18215" BIN_PRODUCT_VERSION="6.0.6001.18215" PRODUCT_VERSION="6.0.6001.18000" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.0.6001.18000 (longhorn_rtm.080118-1840)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xDC59E" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="6.0.6001.18215" UPTO_BIN_PRODUCT_VERSION="6.0.6001.18215" LINK_DATE="02/13/2009 08:50:23" UPTO_LINK_DATE="02/13/2009 08:50:23" EXPORT_NAME="KERNEL32.dll" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="855552" CHECKSUM="0x45936FA7" BIN_FILE_VERSION="6.0.6001.18215" BIN_PRODUCT_VERSION="6.0.6001.18215" PRODUCT_VERSION="6.0.6001.18000" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.0.6001.18000 (longhorn_rtm.080118-1840)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xDC59E" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="6.0.6001.18215" UPTO_BIN_PRODUCT_VERSION="6.0.6001.18215" LINK_DATE="02/13/2009 08:50:23" UPTO_LINK_DATE="02/13/2009 08:50:23" EXPORT_NAME="KERNEL32.dll" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>
 :'(

Jay

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Re: icamsource stops working
« Reply #1 on: July 10, 2009, 12:38:51 PM »
Does it show any other error message when it crashes?  Does it stop working when you connect with iCam or is it random?

Are you able to access your wireless webcams over the internet in a web browser?  If so, we could connect to your webcam to see if we can replicate the problem.  If that's okay, please send an email to support@skjm.com so that we can set up a test.  Please refer to this forum thread in your email.

Cary

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Re: icamsource stops working
« Reply #2 on: July 10, 2009, 01:16:00 PM »
I will send the user information as requested.
Yes, the web access works.
Did the "dump" give you any usefull info?

Thanks