Author Topic: Icam works on iPad Wifi, But not on Iphone 4s for Sprint  (Read 2149 times)

zkcal84

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Icam works on iPad Wifi, But not on Iphone 4s for Sprint
« on: October 28, 2011, 06:33:58 AM »
Ive ben using Icam for 2 yrs, Ive been using iphone 3gs until last week when I upgraded to the iPhone 4s. When Im at work, I use my company's wifi for my ipad and I can see my cams on the ipad. However If I use my Iphone 4s, either on WIFI (even susig wifi of my company's) and 3g, it says source connection  error. I know AT&T has some issues with the 3g, but I dont know if sprint has that as well.

HELP!!!

SKJM Support

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Re: Icam works on iPad Wifi, But not on Iphone 4s for Sprint
« Reply #1 on: October 28, 2011, 08:00:49 PM »
Thank you for your post, and I am sorry that you are having problems.

Have you tried checking the Auto-Config Router checkbox in the iCamSource before clicking the Start button? If that doesn't work, please let me know what status message appears next to the Auto-Config Router checkbox when you run iCamSource with that option enabled.

Our new iCam Help Troubleshooting section also contains some additional information about what to try when you are unable to connect from outside of your local WiFi network: http://skjm.com/icam/help/troubleshooting.php#icam3