Recent Posts

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11
iCam Support / Re: ICam stopped working properly
« Last post by Naveed on September 08, 2022, 07:52:37 PM »
Ive had to switch to Alfred for now on my mobile devices as the issue is still ongoing.

Connecting from a device on LTE to another device on LTE isnt working.

Ive tried with Rogers and Telus networks and it
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iCam Support / ICam stopped working properly
« Last post by Naveed on September 07, 2022, 06:58:29 PM »
Icam has stopped working properly for the last two days for me

Icamsource on any phone Ive tried on wont load anything

Some cams are only loading on wifi and some cams are only loading on LTE, other cams like when using icamsource on the phone wont connect on LTE at all anymor regardless of carrier Ive tried everything to fix it but I think its an iCam issue over phone/network issue this time


Edit day 3:
Looks like I had a similar issue a little bit ago and just tested out what was on my previous  thread but nothing helped. I turned on auto config router on my phone but nothing happened.

I can see half my cameras when connected on LTE and on Wifi I can see the other half.

When it comes to icamsource mobile, regardless of if Im on LTE or WIFI, the camera doesnt show up. Just a spot for it does but it never connects.

UPNP shows success.
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iCam Pro Support / New version
« Last post by gq_50 on August 22, 2022, 07:15:31 PM »
Is there a new version for windows?
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iCam Pro Support / Re: Cloud Download
« Last post by Stefan on August 20, 2022, 10:12:45 AM »
Unfortunately no, there is currently no way to download all of your backed up cloud events at this time.
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iCam Pro Support / Cloud Download
« Last post by wesscheid on August 15, 2022, 11:08:17 PM »
Is there any easy way to download all you're backed up video files from the cloud (cloud.skjm.com). I have about a 1000events total that I'd need to download and shift through.. and doing them one by one through the webpage is way too time consuming.
Thanks
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Network / IP Camera Compatibility / Re: Trendnet TV-IP320PI Outdoor IP Camera - need video url for mjpeg
« Last post by rjgvt on July 20, 2022, 08:48:04 PM »
Quote from: Stefan on July 20, 2022, 08:21:36 PM
Quote from: rjgvt on July 18, 2022, 11:23:03 AM
Do the red areas see motion or disable motion? White areas?

Yes, red is enabled, white is disabled. 👍

Thanks!
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Network / IP Camera Compatibility / Re: Trendnet TV-IP320PI Outdoor IP Camera - need video url for mjpeg
« Last post by Stefan on July 20, 2022, 08:21:36 PM »
Quote from: rjgvt on July 18, 2022, 11:23:03 AM
Do the red areas see motion or disable motion? White areas?

Yes, red is enabled, white is disabled. 👍
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Network / IP Camera Compatibility / Re: Trendnet TV-IP320PI Outdoor IP Camera - need video url for mjpeg
« Last post by rjgvt on July 18, 2022, 11:23:03 AM »
Quote from: Stefan on July 18, 2022, 09:53:14 AM
Quote from: rjgvt on July 17, 2022, 10:28:18 AM
Another update:

Two of my Airlink IP cams are not recording motion. One is at a remote location and stopped recording motion when I updated iCamsource to 2.9 on July 14, 2022. I noticed today that one of my IP cams at home won't record motion. I powered off both of the Trendnet cams and disconnected from the router and both Airlink cams are still not recording motion.

I was at 2.8 before updating to 2.9. Anyway I can get 2.8 back to test my cams?

Edit: I removed the Trendnet cams from iCamsource. No change in issue with two cams not recording with motion.

iCamSource 2.8 is quite old, and may exist on one of our older systems, but we would need to search for it.

If the AirLink cameras are connected to the iCamSource and you can see the live feed update then it should be able to detect and record motion if the Record Motion checkbox is checked for that camera: https://skjm.com/icam/help/motion_detection.php

If it still isn't, check that the green "Motion" indicator is toggling off and on (to indicate that motion is being detected) and if it is not, it may be an issue where the detection zones are enabled but configured in such a way that the area where motion is occurring is not enabled.

You can also try and explicitly "change" the motion detection folder in case it was moved / changed somehow, and the path is now incorrect. If you click the "Change" button and then select a different folder, see if that fixes the issue.

Thanks for the reply!!

The two cameras that have issues would not show "motion" detected. I walked around in front of the camera at home and reboot the camera at the remote location which would trigger a motion light for 1 minute. Neither would show motion.

I also had a small detection zone (in red) for both cameras prior to updating to 2.9. After reading your post, I "enabled" the detection zone (all red) for both cameras and turned detection zones off. Now both cameras will detect motion.

Do the red areas see motion or disable motion? White areas?

I'm leaving the detection zones turned off for now. It's not needed at the remote location anymore.

I'm going to connect the Trendnet cameras back to iCamsource since it did not cause any issues.

Thanks!!
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Network / IP Camera Compatibility / Re: Trendnet TV-IP320PI Outdoor IP Camera - need video url for mjpeg
« Last post by Stefan on July 18, 2022, 09:53:14 AM »
Quote from: rjgvt on July 17, 2022, 10:28:18 AM
Another update:

Two of my Airlink IP cams are not recording motion. One is at a remote location and stopped recording motion when I updated iCamsource to 2.9 on July 14, 2022. I noticed today that one of my IP cams at home won't record motion. I powered off both of the Trendnet cams and disconnected from the router and both Airlink cams are still not recording motion.

I was at 2.8 before updating to 2.9. Anyway I can get 2.8 back to test my cams?

Edit: I removed the Trendnet cams from iCamsource. No change in issue with two cams not recording with motion.

iCamSource 2.8 is quite old, and may exist on one of our older systems, but we would need to search for it.

If the AirLink cameras are connected to the iCamSource and you can see the live feed update then it should be able to detect and record motion if the Record Motion checkbox is checked for that camera: https://skjm.com/icam/help/motion_detection.php

If it still isn't, check that the green "Motion" indicator is toggling off and on (to indicate that motion is being detected) and if it is not, it may be an issue where the detection zones are enabled but configured in such a way that the area where motion is occurring is not enabled.

You can also try and explicitly "change" the motion detection folder in case it was moved / changed somehow, and the path is now incorrect. If you click the "Change" button and then select a different folder, see if that fixes the issue.

20
Network / IP Camera Compatibility / Re: Trendnet TV-IP320PI Outdoor IP Camera - need video url for mjpeg
« Last post by rjgvt on July 17, 2022, 10:28:18 AM »
Another update:

Two of my Airlink IP cams are not recording motion. One is at a remote location and stopped recording motion when I updated iCamsource to 2.9 on July 14, 2022. I noticed today that one of my IP cams at home won't record motion. I powered off both of the Trendnet cams and disconnected from the router and both Airlink cams are still not recording motion.

I was at 2.8 before updating to 2.9. Anyway I can get 2.8 back to test my cams?

Edit: I removed the Trendnet cams from iCamsource. No change in issue with two cams not recording with motion.
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