Messages

1

iCam Pro Support / Re: Why doesn't the app let me see feed while not on WIFI?

« on: September 02, 2014, 07:37:01 PM »

Went to Advanced: selected Set up UDP Port Forward Range and changed that config. with my router. 

Then it worked...Ah, but not with syncing to Box.  Then I discovered that it's not taking pictures like it used to.  It's taking video clips.  Why did this change???

By they way, I'm using iCam Pro Service Lifetime option.  On both my iPhone and Macbook Pro. 

So am I not seeing something or are the video clips something I have to deal with now.  It takes video clips that take a ton of space on my Box storage.  (Where I have it recording motions and sounds)

2

iCam Pro Support / Why doesn't the app let me see feed while not on WIFI?

« on: September 02, 2014, 02:14:35 PM »

I am at the end of my rope and angry.    What is it with this new Pro version? 

First of all, send out an e-mail when you're completely changing a product I'm using.  I all of a sudden couldn't view anything while away from home.  I'm on a Macbook Pro and iPhone 5s. 

Why is this?  I'm in tears trying to make this thing work.  I don't get it.  It doesn't log pictures and I can't see the feed unless I'm on the same WIFI as my iSight that is being used on the computer running the software.  Ridiculous.  Anyone that can help, I'd really appreciate it.