Messages

1

iCam Support / Re: Audio issue

« on: February 02, 2011, 10:53:58 PM »

I have a basic mike with an 1/8" mini-stereo audio jack that I can plug into the front of the computer.
I am embarrassed that I did not think of this approach myself to isolate the problem.

I will try that for a while and report back.  Thank you.

2

iCam Support / Re: Audio issue

« on: February 02, 2011, 08:32:05 AM »

Logitech camera is plugged directly into USB port on computer, no extension cable or hub.

The odd thing (to me) is that video remains stable.  If skype or google chat were interfering, they both use video and audio from the webcam.

Are there any other ideas to try?

Thank you.

3

iCam Support / Re: Audio issue

« on: January 31, 2011, 11:18:01 PM »

Is there any progress on this issue?

I am still having the same issue--audio cuts out after about a day, while video continues.  I  have latest drivers for webcam and windows vista.  (Full setup is listed in my previous post.)
Restarting icamsource cures the problem.
We did have a google chat feature but have removed it and it did not cure the problem.  skype is removed from memory and starts only manually.

Help would be appreciated.

Thank you.

4

iCam Support / Re: Audio issue

« on: November 08, 2010, 02:05:42 PM »

I am having a similar issue.  One computer and one webcam, and the audio stops working while the video continues to work.

Computer:  Dell XPS, Win Vista, 4Gb Ram
Webcam:  Logitech 5000 for both audio and video

sleep options:  computer monitor shuts down after 20 minutes but computer does not hibernate or sleep.  Audio works for a day or two, but then ceases.  Simply stopping and re-starting icamsource restores audio.  Video does not quit, generally, and is stable.

Any help would be appreciated.

Thank you in advance.

Steve