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iCam Support / icamsource does not stream video - no error

« on: October 04, 2010, 10:03:21 AM »

I have been running icamsource without issue for 5 months.  This past week, it stopped working.  When I Start the camera, there is no error, only that the preview screen goes from grey to white and no streaming to my iphone or the internet.  I was running version 1.4.1.  I have updated to various Beta and released versions with no change.  I have checked and the cameras are functioning.  The system is at a remote location so I can reboot the laptop but cannot physically change anything at this time. I have tried uninstalling, rebooting and re-installing the software with no success.  Where are the preference files kept?  It seems that even after I uninstall and re-install, the preference files are kept.  Are they possibly corrupt?

Specifics:
HP laptop running windows Vista
Two D-Link DCS-920 cameras
icamsource  running at 1.4.2.6 BETA but other versions tried including 2.1.3.
Please let me know.