Messages

1

iCam Support / Re: Troubleshooting 101 - iCam & iCamSource Error Messages

« on: September 21, 2010, 12:46:40 PM »

icam-c-u:
On the iPhone, all I receive is a notification indicating that there are no sources to connect to.
The same thing used to appear before (when the program was working) when a) the computer was off and therefore the camera was not in use, or b) when my login and password did not match

Jay:
I am using a LinkSys Wireless N router - this is the same router that the program worked with just a couple days ago. I have not played with any settings (mainly because I do not know how) with the router so figured it should work the same way it did prior to the format.

Correct me if I'm wrong but doesn't Auto-Config mainly help the program to work with the 3G network. lol, I am so confused.
When I first set it up, it worked great with wireless. Then, all I did was click Auto-Config and a heading (where the Error message shows) displayed saying "Success", after which the program began to work on both the wireless network and my 3G network.

2

iCam Support / Re: Troubleshooting 101 - iCam & iCamSource Error Messages

« on: September 20, 2010, 01:00:06 PM »

After clicking and reading various threads and only becoming more and more confused, I have decided to finally post and hopefully seek a reply.

To begin with, I had installed and successfully run this program just a couple days ago. Everything worked great - it worked perfectly both on my wireless network & my 3G network.

Yesterday, I formatted my computer and tried to re-install the program. I have the latest app on my iPhone (from the app store) and re-downloaded the software from the skjm website.
However, now I am unable to make this connection work. Last time around it was so straightforward I didn't even have to visit the forum (besides for automatic start-up). This time around, totally different story. I have done everything the same and have not changed anything. The login & password are identical, my router does work, and there is no other program running the camera. The program runs when I open up preferences, it just doesn't connect to my iPhone.

I have clicked Auto-Config Router. A few seconds after clicking the Start tab, the following message appears:


Error: UPnP 0: NAT-PMP 3,-5,0


I do not understand why this connection fails to conect. I have checked with my firewall settings and the program does have access to the internet.

Please help and for my own sake, please break it down. I am not very handy when it comes to problem solving computer issues - an amateur, one might say.

Thank You!