Messages

1

iCam Support / Help newbe please

« on: January 25, 2020, 04:21:11 PM »

Hi!
i have installed icamsource to my PC running Windows 10. I have installed icam to my Android phone. My problem is whichever order I start the Apps I can not add my camera, when I run icamsource preferences I get the message 'No camera detected' when I press Start.  When I run icam on my phone I get a message saying 'there are currently no running icamsources associated with your login & password'.
Is there an order in which I need to start the Apps and at what stage do I turn the camera on?

I know the camera & Apps work as my grandson did have it working last time he was home from Uni.
Any suggestions please?

2

iCam Pro Support / iCamsource pro and icamSource not detecting camera

« on: January 02, 2020, 08:26:20 AM »

Good day
I have installed iCom on my PC via Bluestacks, this seems to work.
I have installed both i-CamSource and i-CamSouorce Pro at different times but can not detect my camera when using a USB cable. The USB is working I believe because when plugged in the camera plays 'the camera is now ready to begin pairing' but neither i-CamSource or Pro detect the camera.
I am unable to find the camera URL to use Wi-Fi and my Network.
Can anyone offer any help please?